Guardian Protection Services - I work with a lot of great people. | Glassdoor
There are newer employer reviews for Guardian Protection Services
There are newer employer reviews for Guardian Protection Services

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Helpful (2)

"I work with a lot of great people."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Pittsburgh, PA
Current Employee - Anonymous Employee in Pittsburgh, PA
Recommends
Neutral Outlook
Approves of CEO

I have been working at Guardian Protection Services full-time (More than 10 years)

Pros

Advancement opportunities available, most people are friendly and willing to help when you need it.

Cons

Just like any other company, some managers pick their favorites & make it harder than necessary for others.

Other Employee Reviews for Guardian Protection Services

  1. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Warrendale, PA
    Former Contractor - Anonymous Contractor in Warrendale, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Guardian Protection Services as a contractor (More than 5 years)

    Pros

    Nice friendly people, enjoyable atmosphere and working conditions, not micro managed and ability to work with a style that suits you.

    Cons

    Does not seem to have the desire, management, and drive to become big in this industry. Raises not meeting cost of living and not based on performance. Check the wind gauge for direction of managerial decisions

    Advice to Management

    Act upon the common folks advice/suggestions because sometimes it's better than your direction.


  2. Helpful (2)

    "Too much going on and no one knows how to manage it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Warrendale, PA
    Current Employee - Customer Service Representative in Warrendale, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guardian Protection Services full-time (Less than a year)

    Pros

    Everyone there is very nice and very helpful.

    Cons

    Everything contradicts itself. As a customer service agent, they have so many procedures for things it is ridiculous. Also when you need help someone will provide you wrong information and then later you get "pinged" for it.

    Advice to Management

    Provide better management of the company. I recommend dividing CSR work in to different groups, for example having a group do the cancellations, another group the troubleshooting, another group the service calls and another group doing the billing. It is too overwhelming the information for only one person.

There are newer employer reviews for Guardian Protection Services
There are newer employer reviews for Guardian Protection Services

See Most Recent

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