Guitar Center - Great learning experience | Glassdoor
There are newer employer reviews for Guitar Center
There are newer employer reviews for Guitar Center

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"Great learning experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Training Manager in Florence, KY
Former Employee - Sales Training Manager in Florence, KY
Recommends
Neutral Outlook
No opinion of CEO

I worked at Guitar Center full-time (More than 5 years)

Pros

when I was on the sales floor I made great money, met a lot of people, and learned a lot about sales. There are great resources available to teach new sales associates how to sell.

Cons

Promotions and additional responsibilities dont necessarily guarantee a pay raise. Its all performance based

Advice to Management

You will retain more quality associates when you pay store level management better than the sales staff.

Other Employee Reviews for Guitar Center

  1. Helpful (4)

    "Applicants:Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guitar Center full-time (More than 3 years)

    Pros

    Most co workers are very smart, funny, and great people to work with.
    Awesome discounts on gear and gig leave with the gain program.
    Meeting with reps to better understand products, companies, and music.
    Free swag from vendors.
    No drug test.

    Cons

    -DOS operating system for store front sales. (Makes for a long sales process)
    -Compensation."Fading" your pay (This makes the task of merching and cleaning the store undesirable. Be prepared to clean up after others)
    -Price management, Coupons and price matching take away profit. Making it more difficult to "fade" your pay.
    -Unrealistic sales goals
    -Company policy and guidelines unclear
    -Poor training
    -Corporate unfriendly
    -Pro Coverage. (Try selling a repair warranty on a guitar through a third party when the store has a repair technician working five days a week.)
    -Customers

    I have seen someone quit their first day.
    I have seen grown men cry under stress at this job.
    I have seen people clock out for lunch and never show up again.
    I have seen used car salesmen burn out and quit within three months.
    I have seen plenty of unfair treatment.
    GC is no longer the decent or caring company it use to be.

    Advice to Management

    Start looking for a new job.


  2. Helpful (1)

    "Don't waste your time, trust me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Chicago, IL
    Former Employee - Department Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Guitar Center full-time (More than a year)

    Pros

    Fun times. Huge discounts. You decide how much money you want to put into used gear.

    Cons

    place is a joke, they ask to much for 8.25/hr. commission against fade is a joke. they're so far behind on technology. why do i have to print out pops (prices) when a company like whole foods, has electronic displays under each product with updated weekly prices? why do i, a department manager, and salesmen, have to clean the toilet, merchandise, sell, manage my department, clean, bring out new gear, pocket customers money when an item is serialized, use slow computers that slow down sales, email and call customers, even when they bought a pack of strings, asking them how they're $2 strings are working out for them. What? why would anyone do that? I can go on forever abou this place, and its terrible management team.

    Advice to Management

    YOU GUYS ASK TOO MUCH FOR 8.25/HR. Terrible company.

There are newer employer reviews for Guitar Center
There are newer employer reviews for Guitar Center

See Most Recent

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