Guitar Center - Working at Guitar Center | Glassdoor
There are newer employer reviews for Guitar Center
There are newer employer reviews for Guitar Center

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Helpful (3)

"Working at Guitar Center"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate & Operations in New York, NY
Current Employee - Sales Associate & Operations in New York, NY
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Guitar Center full-time (More than a year)

Pros

It's a totally cool place...on the outside. Most of the people you work with are generally nice and cool people. Employees get an amazing discount...that is if they can ever afford it. If WalMart and Toys R Us had a musical baby, it would be Guitar Center.

Cons

Employee respect is extremely low to none. Pay is humiliating. Benefits are slim. Negative, and non-productive daily & monthly meetings are required. Unending list of demands. Employees are rarely recognized for a job well done, and when they are, it's through an email. Bonuses and raises no longer happen thanks to the Bain buy out. Outdated system by 30+ years, which causes scheduling confusion, inventory & shipping errors, and worst, long lines and upset customers. - Because of all of this there is a high revolving door as well as a lot of internal theft, broken equipment , unprofessional attitudes and jerk-like behavior due to disgruntled employees.

Advice to Management

If you treat your employees as well as you do a vintage guitar, or better, the overall business, character, and customer service would dramatically increase! Like Sam Walton said, "The key to success is to get out into the store and listen to what the associates have to say....If you take care of the people in the stores, they will take care of the customers in the same manner."

Other Employee Reviews for Guitar Center

  1. "Commission Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Positive Outlook
    Approves of CEO

    I have been working at Guitar Center full-time (More than 5 years)

    Pros

    You get to talk about gear all day and the atmosphere is generally relaxed. You can easily move up in the company if you are interested in doing so. They also offer "gig leave" which means you can leave to go on tour and you will have a job when you get back.

    Cons

    You are subject to the scheduling needs of the store. Sometimes you have to work nights.

    Advice to Management

    Continue to focus on service-focused sales.


  2. "Great learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Training Manager in Florence, KY
    Former Employee - Sales Training Manager in Florence, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Guitar Center full-time (More than 5 years)

    Pros

    when I was on the sales floor I made great money, met a lot of people, and learned a lot about sales. There are great resources available to teach new sales associates how to sell.

    Cons

    Promotions and additional responsibilities dont necessarily guarantee a pay raise. Its all performance based

    Advice to Management

    You will retain more quality associates when you pay store level management better than the sales staff.

There are newer employer reviews for Guitar Center
There are newer employer reviews for Guitar Center

See Most Recent

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