Guitar Center - Best work environment I have experienced. | Glassdoor
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There are newer employer reviews for Guitar Center

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"Best work environment I have experienced."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Peoria, IL
Current Employee - Sales Associate in Peoria, IL
Recommends
Negative Outlook
Approves of CEO

I have been working at Guitar Center full-time (More than 3 years)

Pros

The atmosphere at Guitar Center is great. Despite the fact that the job can get busy, things are always laid back and comfortable both as an employee and as a customer. Service and product knowledge are the biggest parts of the job. Working for Guitar Center is great for anyone who loves music and wants to see people leave with gear that will help them do the same. Employee benefits are great as well (read gig leave).

Cons

The worst parts of the job are: old POS technology, when corporate mentality takes over management in store (tends to come and go), and the problem customers seen in any retail environment.

Advice to Management

Perks and benefits are pretty much where they should be. Availability for upward movement is well instated. One area to grow in is training. Product knowledge and cross training should be pushed a bit harder.

Other Employee Reviews for Guitar Center

  1. Helpful (7)

    "Sexist company, boys club. Lack of direction from upper management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Los Angeles, CA
    Current Employee - Marketing in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Guitar Center full-time (More than a year)

    Pros

    Company discounts on music equipment.

    Cons

    Poor leadership at the top which creates an overall atmosphere which lacks unity. No focus or direction long term. Lack of awareness at the top levels of the overall Management weakness. Very inconsistent levels of management practice at all levels. Some good managers and others behavior off the charts in terms of lack of ethical behavior, abuse. Because there isn't an environment that supports growth and development one mistake can get you thrown under the bus. The focus is not on developing talent. It's on holding on to your turf. Promotions, company values, pay is very low for the amount of work entailed, pretty sexist, men are hired for all the best jobs even if they are not fit for them.

    Advice to Management

    Upper management doesn’t really listen and it seems they just like to hear themselves talk and take credit for someone else's work. Some people are intense and like to micromanage. Stop hiring lazy dispassionate/mediocre managers who take advantage of their title and work hardly any hours yet get salaried. Quality vs. quantity comes to mind. Happy employees equals better better business. Don't support bad managers. Get input from the lower ranks of the organization and evaluate were there are opportunities for changes.


  2. Helpful (1)

    "Unless you're 18 for the love of all things good do not work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Guitar Center full-time (More than 5 years)

    Pros

    Like most of the reviews on this site the discount is good. You really aren't getting gear at cost because the real cost is averaged out across the country. I really enjoyed my coworkers.

    Cons

    The list of cons
    1. Pay does not = cost of living in my city. If you work here you will be poor
    2. No chances for moving up
    3. There is a lot of politics involved (at least my location)
    4. Things are never good enough even when the work you did was stellar
    5. Micro management. There are managers (regional and local) that should have never been promoted as such
    6. They run the mom and pop shops out of business. Buy from a local mom and pop shop! (GC's old moto was Total World Domination.)

There are newer employer reviews for Guitar Center
There are newer employer reviews for Guitar Center

See Most Recent

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