H&R Block - Overrated and overpriced product and tax advice | Glassdoor
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There are newer employer reviews for H&R Block

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"Overrated and overpriced product and tax advice"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Branch Manager in Carmel, IN
Former Employee - Branch Manager in Carmel, IN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at H&R Block full-time (Less than a year)

Pros

Tax course is extremely educational, sets a strong personal foundation for filling out your own personal tax returns in the future; management is friendly but it feels condescending; flexible schedule; temporary employment can help those needing immediate employment

Cons

Management stresses superiority of products and services that are overpriced and not any better than Turbo Tax or other income tax websites; few opportunities for permanent employment; manager's meetings are waste of time

Advice to Management

Future profitability relies solely on software

Other Employee Reviews for H&R Block

  1. Helpful (1)

    "Good company to learn how to prepare tax returns on a commercial basis."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Associate in Raleigh, NC
    Current Employee - Tax Associate in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at H&R Block part-time (More than a year)

    Pros

    Very good materials used in tax classes; Company offers a wide variety of classes as well, including classes that count towards continuing education requirements.

    H&R Block supports employees in attaining the Registered Tax Return Preparer (RTRP) designation, which will be required of all tax preparers by December 31, 2013.

    Flexible work schedule.

    Cons

    First year salary is fixed. It was $8.50/hr in Raleigh during the 2012 season. Associates earn commissions in year two.

    If you are looking to build a larger practice, you could do a lot better financially as a sole proprietor or an LLC. However, you would be responsible for overhead, marketing, and could be personally responsible in the event of malpractice.

    Advice to Management

    Minor suggestion: There are times where tax associates will be over aggressive in taking walk-in clients when they have scheduled appointments. The problem is two-fold: First, it denies another associate the opportunity to complete a return when they are unencumbered. Second, it can delay the scheduled appointment, which affects the service of other clients.


  2. Helpful (1)

    "Sell, Sell, Sell!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Advisor III in El Paso, TX
    Former Employee - Tax Advisor III in El Paso, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at H&R Block part-time (More than 5 years)

    Pros

    Their training is best compared to other store front tax offices, and they are flexible when scheduling work hours.

    Cons

    Seasonal work, requiring unpaid training during the off-season. Management seems more concerned with selling additional services rather than preparing tax returns correctly.


There are newer employer reviews for H&R Block
There are newer employer reviews for H&R Block

See Most Recent

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