H&R Block - H&R Block Income Tax Course and Tax Professional Position | Glassdoor
There are newer employer reviews for H&R Block
There are newer employer reviews for H&R Block

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"H&R Block Income Tax Course and Tax Professional Position"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

H&R Block offers a very thorough basic course on personal income taxes. Students who do well on the course have a good chance of being hired as a tax professional. H&R Block offers a great continuing education program that allows one to build up tax expertise and qualify for more advanced positions in the company.

Cons

The compensation for first year tax professionals is modest, about $9 per hour. However, in subsequent years one works on a salary plus commission scheme which is more lucrative. Most tax professional positions are seasonal.

Other Employee Reviews for H&R Block

  1. "tax preparer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at H&R Block part-time

    Pros

    great training program which allows you to be proficient in the position

    Cons

    seasonal employment only during tax time


  2. "Nice people, Low Low Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    No opinion of CEO

    I have been working at H&R Block part-time

    Pros

    Nice people, flexible hours, casual dress. Customer Service Pro (CSP) front desk role does basic duties like answer phone, manage appointments and payments, make coffee, etc. Can get hectic during high activity weeks. Must balance lots of duties at the same time with great service that is tested by mystery shoppers.

    Cons

    Low, low pay is really minimum wage. Hourly increase only 25 cents per hour a year. Seasonal part-time work is during tax season February to mid-April. Hours reduced during less active weeks sometimes only working 5 hours. Tax preparers beg for more CSP help, but budget keeps that from happening, even with a strong need for CSP to be on-site. Total hours kept to a minimum - they say to stay in budget - but intent is to keep hours low so they can avoid unemployment when season ends that is permitted in some states for seasonal workers.

    Advice to Management

    Get real with pay and hours. You have big company attitude and policies, but reward people like hamburger flippers. The quality of people at the front desk is a lot of what keeps return business. You have lots of bird brain, low quality people who perform poorly.

There are newer employer reviews for H&R Block
There are newer employer reviews for H&R Block

See Most Recent

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