HCSS - Things are not as they seem | Glassdoor
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There are newer employer reviews for HCSS

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Helpful (16)

"Things are not as they seem"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend

Pros

Comfortable working conditions - lots of nice perks

Every day is casual day - shorts and t-shirts normal

Good benefits - insurance fully covered

Cons

The company went through a growth spurt and cultural change over a short period of time. Changes were not all good.

Wages are far below competitive in the industry - 32K starting entry-level salary might have been acceptable back when the company was founded, but these days you might do better waiting tables.

The company has little interest in using software technologies and processes developed and refined in this century. Its legacy codebase is all that matters. We hire and train more new entry-level software developers from scratch than experienced developers with real world experience - their "modern" approach to software development is out of place, and from a business perspective it is cheaper to train new developers in a technology that won't get them a job anywhere else. The developers who are lucky enough to work with newer technologies build new products and concepts that nobody cares about.

Ridiculously complicated hiring process that wastes time and resources. It is a miracle that anybody endures it and gets an offer. The process begins with an employment test that must be taken on-site. It has absolutely nothing to do with the job and many applicants fail. If you pass, your resume gets a review and you might get a phone interview. Pass the phone screening and you get to come back to the office for several one on one interviews with your potential peers. Interviewers at this stage are often pulled in at short notice and each have their own idea of what an ideal candidate for a position is. If everyone you talk to approves, you get to come back yet again for a final round with the executives, and once again there needs to be a 100% consensus before an offer is considered. One might have better luck getting elected student body president at a small university.

An artificial culture - lots of HR fluff pumped at the newer hires and job candidates. "Culture" is a well-crafted web of deceptions and half-truths to make the company look like something it simply isn't and never will be. Many who have been here for a while realize this but generally keep quiet (or amongst themselves). Newer hires who were talented enough to land better jobs left very quickly after forming the same realization.

Advice to Management

Develop a long term vision and stand by it. Simplify the hiring process. Consider industry standards when determining wages. Treat and respect employees like professionals who are there to give their best. This is a software company where people want to take their jobs (and be taken) seriously. Leave Disneyland in California.

Other Employee Reviews for HCSS

  1. Helpful (2)

    "Awesome Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sugar Land, TX
    Current Employee - Anonymous Employee in Sugar Land, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HCSS full-time

    Pros

    HCSS's mission statement includes the statement "... while providing a great life for our employees" and working here has clearly shown that. From the many great amenities on campus to the openness of the employees, HCSS strives to make work life enjoyable on a daily basis. HCSS strives to hire people who fit this culture and for the most part, really works. Yes, there are so many great details, like the gym, the basketball court, the slide, the tracks and the free drinks/coffee, but it's the culture of this place that just sets it apart. Even with a large staff, you feel very close with one another with plenty of smiling faces that you will pass in the hallways. I've worked in different environments in my career and I must say, working at HCSS is undoubtedly the best place I've work at to date.

    Cons

    Sometimes personal views can override professional judgment when making certain decisions within a department and their qualified employees.

    Advice to Management

    Set aside personal beliefs/wants and take a moment to really take your qualified employees and their views/experience into account.


  2. Helpful (2)

    "Technical Support Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Spring, TX
    Current Employee - Technical Support Analyst in Spring, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HCSS full-time (Less than a year)

    Pros

    1. The support that you have from your peers
    2. The Benefits are pretty awesome
    3. They make sure you're not stuck behind a computer all day. They really do encourage health, mentally and physically (video games, height adjustable desks, free fruit, activities, etc.
    4. Free food on Fridays
    5. No matter if you're the new guy or the old guy, everyone is given equal respect and treated equally.
    6. The opportunity (it's actually encouraged) to move up the company.

    Cons

    I am only filling this in because it is a requirement from Glassdoor. No cons.
    Good Pay, Great Benefits, They give profit sharing, they give you stock, awesome coworkers, and cool managers. What else would you want? I have my dream job.

    Advice to Management

    Keep it up


There are newer employer reviews for HCSS
There are newer employer reviews for HCSS

See Most Recent

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