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      HCTec

      Engaged Employer

      HCTec reviews

      Good Introduction to Helpdesk IT - IT Analyst II HCTec Employee Review

      4.0
      Sep 29, 2025
      It analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain experience in a help desk role and that involves taking calls, creating tickets, performing troubleshooting procedures for end users. Hours are consistent and co workers were very helpful

      Cons

      More enhanced training and development during first three months from start date would have been preferred

      Explore other reviews about HCTec

      5.0
      Apr 3, 2026
      It support analyst i |technical managed services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

      Cons

      Upward movement is slow, but opportunities are consistent Pay could be better

      4.0
      Jan 14, 2026
      Service desk analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great to help you get Service Desk Experience. Everyday feels different.

      Cons

      Do not get all the access that a service desk technician would get, and is hard to move up to another technical position within the company as there are 150 SD analysts.

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