HMSHost - Cashier | Glassdoor
There are newer employer reviews for HMSHost
There are newer employer reviews for HMSHost

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"Cashier"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in San Antonio, TX
Current Employee - Cashier in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at HMSHost part-time (More than a year)

Pros

You meet all kind of new people every day its cool

Cons

Nothing I loved the job

Advice to Management

Work hard

Other Employee Reviews for HMSHost

  1. Helpful (1)

    "Poor management, little concern for employee well-being"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Minneapolis, MN
    Former Employee - Server/Bartender in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HMSHost full-time (More than a year)

    Pros

    Interesting locations (I loved working in an airport)
    Meet new people
    Great tips
    Predictable busy and slow times

    Cons

    Disorganized and undereducated management
    Severe penalties for being the slightest bit short or over
    Atmosphere of untrust
    Required to be part of a union
    Focus on seniority rather than who is actually good at their job
    Petty and uncooperative coworkers

    Advice to Management

    Take a look at who you're hiring as management and middle management, These businesses could be run by people who are actually happy with their jobs rather than forced into feeling overworked and untrusted, but you keep promoting those who take shortcuts and don't care about their employees. Happy and empowered employees are what makes a customer service business (restaurant, coffee shop, retail store) really stand out to customers, and yes it is entirely possible (and maybe even easier) to make a profit and have honest employees when that's your focus.


  2. Helpful (1)

    "Large Food Service/ Hospitality Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Spokane, WA
    Current Employee - Bartender in Spokane, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HMSHost full-time (More than 3 years)

    Pros

    Stable company, structured job positions, delineated expectations, clean and organized work environment, opportunity to apply for other positions within the company, most hourly positions under a Union Contract w/ collective bargaining and basic job security, ability to transfer if you would like to relocate to another part of the country. Medical Ins., Dental Ins., Vision, Life Ins. and Short Term Disability Ins. available for employee, spouse and dependents for reasonable cost. 401K available. Paid vacation, and paid sick days accrue after working for the company per Co. policy. These are unusual perks for food service hourly employees.

    Cons

    If you are used to working for a small privately owned business where decisions are made in house and at the discretion of the owner, you may find the chain of command and "policies" here frustrating. Very strict rules regarding absences and sick "call outs". If you are frequently late to work, or sick (including having dependent children that get sick frequently, or cause you to be late...this job might be unworkable). Many of the positions are in airports, and you will have to allow extra time to park, walk in, and get through security prior to clocking in. This takes extra time for your commute, and when you're due on at work at 4:30 am, it can be aggravating.

    Accept that as a hourly employee, you may often feel like a number, a body to fill a schedule slot, and that your personality, creativity, expertise, experience, etc. are for the most part unrecognized. This company is HUGE. Everything is standardized, conforming is expected, and there appear to be no rewards for being innovative, thinking independently, etc.

    Advice to Management

    For New Hires: Provide access to a Physical HR Department that explains the benefits available to employees, and the deadlines within which they should/ may apply. For instance, the "short term disability insurance" is a very valuable benefit, and extremely cheap and affordable. Unfortunately, new hires don't realize that if they don't opt for it immediately (within two weeks of their first day), they will have to go through a medical evaluation (and potential rejection) should they opt for it later. It is only as a new hire during the first two weeks of work that they may choose to have the short term disability and are guaranteed acceptance. An on site HR Department/ or official HR Representative is needed.

There are newer employer reviews for HMSHost
There are newer employer reviews for HMSHost

See Most Recent

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