HSS - A good job for the right person | Glassdoor
There are newer employer reviews for HSS
There are newer employer reviews for HSS

See Most Recent

"A good job for the right person"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Security Officer in Denver, CO
Current Employee - Security Officer in Denver, CO
Recommends

Pros

I have really had a good period of growth while working with HSS. I was able to work with hospital employees and patients on a personal level and the work could be ever changing and the days passed by quickly. It can be a very fast paced environment and also a very slow work environment. I enjoyed it because I enjoyed working in a team of officers to ensure that the policies and protocols were followed in the hospital. It really gave me an opportunity to take a step toward being a more assertive person.

Cons

The patients and staff can be unpredictable but the other security officers have your back most of the time.

Advice to Management

Back your employees up and be there for them if situations become controversial. Also some of the people that they hire should have never made it through the interview process.

Other Employee Reviews for HSS

  1. Helpful (1)

    "Beware the contract security officer."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Grand Junction, Mesa, CO
    Current Employee - Security Officer in Grand Junction, Mesa, CO
    Doesn't Recommend

    Pros

    They do pay you bi-weekly and will pay for ASIS certifications. Also they trust you to be rather autonomous.

    Cons

    No clear definition of what to do in multiple situations. Never sure if patients are actually on a lawful hold or not. No paid time off in the first year. Pay is rather low considering the environment that you work in and the health risks at hand. Communication is terrible for a company that is upholding the observe and report philosophy, you are more likely to observe on your own that get any info from the previous shift. Training is silly too, you receive the same training that the hospital staff receives, and are then called on by the hospital staff to handle things they are unwilling to deal with.

    Advice to Management

    Communicate with your employees, all of them!


  2. Helpful (1)

    "Very flexible work schedule, however very unreliable work availability as per-diem/on call."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Security Techninian
    Current Employee - Behavioral Security Techninian
    No opinion of CEO

    Pros

    Work as an on call/per-diem staff requires you state your weekly availability, then you wait every morning at 5 am to see if you get a "sitter" assignment. Great if you aren't dependent on a budget, perhaps as a second income earner. Terrible if you are the primary income source for your family.

    Cons

    Very little social connection to the company, days/nights are in 12 hr shifts, very low respect from hospital staff who perceive you as "less" than CNAs because you don't do vitals or direct patient care. Sense of lack of any productivity or value, basically a human surveillance camera that intervenes only when a safety situation may develop which is rare. Very sedentary work leads to diminished health and lack of energy. To do personal appts you need the whole day off, cannot arrange to have coverage for 2-3 hr departure during a 12 hr shift.

    Advice to Management

    Allow a "buddy system" among workers who can work split shifts for each other as needed. Reinforce to contracted hospitals that staff are BA level employees and knowledgeable about behavioral/mental health issues, not less than CNA certified hospital staff.

There are newer employer reviews for HSS
There are newer employer reviews for HSS

See Most Recent

Work at HSS? Share Your Experiences

HSS
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or