HackerAgency - Ambition, accountability, tough skin, and hard work pay off here! | Glassdoor
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There are newer employer reviews for HackerAgency

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Helpful (3)

"Ambition, accountability, tough skin, and hard work pay off here!"

Star Star Star Star Star
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Meritocracy culture allows ANYONE to bring ideas, influence the work, learn, grow and make a living! Communication is direct so you should always know where you stand and where you can focus to improve. Employees are highly accountable for their actions and judgment as each person's role and contribution is crucial to success of both Client and Agency. Client-focus, performance and BIG ideas consistently stays at the forefront.

Cons

Agency life, Hacker Group especially perhaps is not for everyone. The Agency landscape is competitive so that drives a work ethic necessary to stay ahead but also to survive. Work is not always fun, hours can be long and days can be extremely deadline intense and focused! And sometimes work takes #1 on the priority list. People are people and a range of emotions will be experienced in an intense environment like this one. On top of all that, the direct marketing industry is evolving and trying new things, Clients are demanding more for less, etc. All this makes for growing pains and that adds to our challenges - we do our best and hopefully learn from our mistakes.

Advice to Management

Continue efforts to communicate and fill in the gaps for people, for without information or understanding of how Agency life works people will create their own (not necessarily accurate) reality.

Other Employee Reviews for HackerAgency

  1. Helpful (15)

    "Welcome to your soul-crushing career in junk mail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HackerAgency full-time (More than a year)

    Pros

    There are few pros to Hacker Group, but they mainly come in the form of some great people (if you look hard enough) who really try and make it a good place to work. Mainly a few of the team leads and your fellow same-level co-workers. Oh, and the free "snacks" in the kitchen. That's really it.

    Cons

    And now where it really begins; your short introduction to your future career at Hacker Group. Let's get started. You will make junk mail that less than 1% of people will ever even realistically open (and 1% would be "great response"). You will work in a farm of several hundred employees that are treated like cogs in an incredibly long and complicated chain of processes that are treated like holy law. You will make junk mail. Launching a microsite will take you over six months. This will include 30+ rounds of edits, and countless hours of effort and time wasted for a site that less than 1% of people will ever have the misfortune of finding their way to, let alone trying to use. You will be entered into a "profit sharing/bonus" system which in no way guarantees a steady paycheck. You will be rewarded with "forced-fun parties" to attend each quarter at the expense of said bonus system. You will make junk mail. You will jump when the account team says how high. You will not take a lunch today. You will not leave at 5:00 today. You will witness your co-workers crying at their desk, in the bathroom, in the kitchen, and in the elevator on frequent occasions. You will sit in such a way that everyone can see your computer screen and make sure you are working at all times. You will work with people who will genuinely scare you. You will make junk mail.

    Advice to Management

    Good luck.


  2. Helpful (10)

    "Send help, the agency needs it. from a former employee with no real axe to grind."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some great people. Benefits are pretty decent. Pay isn't horrible. Extra days off. Nice space. The best coffee shop in the city is in the building.

    Cons

    A "strong executive team" is not what Hacker has, from zero real agency to throwing their team under the bus any chance they get to being in a relationship with the CEO and not actually competent.

    No one feels "empowered", not by a long shot. That's a statement over used by management whenever anyone complains. The pay structure isn't as bad as others have reviewed BUT it isn't equal either. A highly trained creative or project manager with years of experience makes less than some of the lower account team members with little to no experience. This has been confirmed by actual account team members (you might want to tell the jr. members of your account team to stop bragging about how much they make. It's unprofessional and embarrassing). PFP can be good but when it's bad, yes moral drops because the overall sentiment is "Hacker isn't worth the pain and suffering at a low PFP number"

    Last thing: Stop thinking people don't want to put in the hours. Work life balance IS NOT about long hours, it's about the horrible "make those people do what you tell them" attitude that sr. account team members foster (and let's not forget the account team is, in almost all cases, the first department as a whole to run out the door at 5pm while barking orders to other departments to cram in more work, faster because they don't want to stay)
    Bad work/life balance is when you aren't at work all you can do is feel bad about your day because your opinion means so little to managment. It's been said, people that leave Hacker Group need about 6-12 months before the nightmares stop. The one true thing the positive reviewer said is it takes effort to work at Hacker Group, only a herculean effort.

    Advice to Management

    You're over your heads, get help. Treat the team you have as the valuable members you "say" they are. Because if the team that you have now leaves filling the positions will be VERY difficult. Take the blinders off, NO ONE IS HAPPY WORKING THERE.


There are newer employer reviews for HackerAgency
There are newer employer reviews for HackerAgency

See Most Recent

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