Hallmark - Great place to work, but industry is changing. | Glassdoor
There are newer employer reviews for Hallmark
There are newer employer reviews for Hallmark

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Helpful (1)

"Great place to work, but industry is changing."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Kansas City, MO
Current Employee - Anonymous Employee in Kansas City, MO
Recommends
Negative Outlook
Disapproves of CEO

I have been working at Hallmark full-time (More than 8 years)

Pros

Great people to work with. Wonderful benefits (medical, dental, vision, and discount on product). Great for creative roles- crazy talented artists. Encourage growth and movement among the company.

Cons

So large it's hard to get decisions made and if they are made, slow to implement. Work flow is too complex making it hard to react quickly to the outside world. Environment for the past few years has been going downhill as the profits go downhill.

Advice to Management

Keep working on simplifying work flow and business priorities.

Other Employee Reviews for Hallmark

  1. Helpful (1)

    "A Wanna be five star experince"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Cincinnati, OH
    Current Employee - Keyholder in Cincinnati, OH
    Doesn't Recommend

    I have been working at Hallmark part-time (More than 3 years)

    Pros

    It is fun working there with holidays always around the corner the store is always changing. Hallmark always has creative and fun products in the store. This makes selling fun cause you can get excited about new products. If you like to work with your hands it’s fun in every way. You will have regular customer who love your store and always has something nice to be said. Customers are most often voicing their opinion so you can always improve your store to their needs. They have their own site which is like your bible because it has everything to what’s new in the company to how you do everything. It is a very detailed company so there is a way to do everything; there is no need to feel lost.

    Cons

    Hallmark is a very shady company. The only full time positions are managers and assistant managers. Anything else is part-time. Even in Christmas time when you are doing manager hours they won’t give you any benefits. They really don’t like to hire within the company so if you’re just a regular associate and you plan on being a key holder or higher position, you may not get it. The store always changes it is not an easy process it contains heavy lifting, time consuming, and has to be done properly or your whole fixture will look bad. You have to do all that plus manage employees and customers. Pay isn’t the greatest. If you’re just looking for a fun time then Hallmark is your place to work but not a bill payer. They expect us to give a five star experience to our customers but they don’t do the same for their employees.

    Advice to Management

    The company is bad. Managers need to take pride in their store and employees because Hallmark can be a very demanding place to be, so outside of store show appreciation to them. It not only makes your closer but it helps gain trust. They need to treat their employees as well as they treat their customers. The discount isn’t even worth to much when you have so many rules on how to use it. It’s a fun place to be when you have the right team.


  2. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Assistant in Los Angeles, CA
    Former Employee - Territory Assistant in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hallmark part-time (More than 3 years)

    Pros

    Nice people, great to work with great part time job overall easy and laid back

    Cons

    Need to inform employees when management changes staff

There are newer employer reviews for Hallmark
There are newer employer reviews for Hallmark

See Most Recent

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