Hamister Group - Good company | Glassdoor

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There are newer employer reviews for Hamister Group
There are newer employer reviews for Hamister Group

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Helpful (1)

"Good company"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - General Manager
Current Employee - General Manager
Recommends

Pros

Well organized company, great recruitment department

Cons

Sales leadership could be better

Other Employee Reviews for Hamister Group

  1. "Hamister Group"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hamister Group full-time

    Pros

    Awesome, friendly people.
    They offer great Hotel discounts to their employees
    Support and encourage additional training
    Encouraged to grow and move up in the company
    Promotes work/life balance
    Upper management makes an effort to acknowledge a job done well

    Cons

    They could contribute more towards health benefits


  2. Helpful (2)

    "Look elsewhere if you have options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hamister Group full-time (Less than a year)

    Pros

    The benefits for senior managers are nice. They pay at market wages, with below market increases. The bosses arrive in a charter jet about once a month and if the employees are vocal they will address those issues.

    Cons

    Don't believe the hype on the website. Employee's do not come first and they do not care. They took four months to bring wages up to market conditions and then set raises such that most hotels in the market would be paying more within 3-6 months of start. The hotel budgets were set based upon a corporate projection and not based upon the market and conditions. They expected make up in costs comes at the expense of the staff, the customer, and the property. One of the corporate people came in to do training and said, "don't worry about doing quality on that, just add some fluff, Mr. Hamister doesn't know anything about the hotel business". It was the same manager that told an employee " not to listen to their manager as the manager wouldn't be there long". When the VP was advised, nothing was done and the situation continued. Things like these have led to something like 4 or 5 of the 11 gm's leaving in a year, not to mention the fallout of other staff. Positions are left open for months and months at a time waiting for corporate to approve or fill with no relief. Putting additional work on people who may already be doing 2-3 jobs. This doesn't even get into the games they play with bonuses and wages. The "benefits" available to staff are almost as much as their earnings. I don't think more than 1-2 non management persons had them. The worst by far was an employee had a stroke at work. Their had been an error in her vacation payout, and HR did not want to pay it saying she no longer worked there. I believe they finally paid, but I am not sure. It was a paperwork error on their end, not the associates. The lack of urgency directly contradicts their statement of being the small guy and quick to adapt. They aren't.

    Advice to Management

    Live up to your motto's. If that doesn't work, then try Mr. Marriott's motto.... take care of the employee and they will take care of the customer and that takes care of business. There is a great method of evaluating performance called the balanced scorecard.... might want to consider this instead of the bottom line is our only concern.

There are newer employer reviews for Hamister Group
There are newer employer reviews for Hamister Group

See Most Recent

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