Hamleys - Hamleys Helper - Heathrow | Glassdoor
  1. Helpful (2)

    "Hamleys Helper - Heathrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hamleys Helper in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys part-time for more than a year

    Pros

    - Full training at Regent Street Store - Friendly Staff (not all management though) - Fun Environment - Get to play with toys on shop floor (demo) - Extra day off for Birthday

    Cons

    At Heathrow each store is a little different because of management. - Requires you to be fake and extra friendly even if the customers are clearly not interested to be spoken to. - There are favourites. The management left the store with their favourites for short breaks and coffees leaving some by themselves with no help. Certain individuals get picked on constantly - this was the main reason myself and about... 5 other members of staff had left.

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    Advice to Management

    - Management was the main reason why myself and lots of other colleagues had left Hamleys, do not have favourites or your staff will more than likely listen less. - There should always be more than one member of staff in the store at all times, yes it may be 'quiet' in early and late hours and not many sales, however sometimes there is a rush of passengers at once, and one person cannot always attend to all at... once, and serve at the same time - please consider this especially as mystery shopper is used as a threat everyday.

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    Hamleys2018-04-30
  1. "Awesome Internship!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Marketing Intern 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys for less than a year

    Pros

    You're working in a massive toy shop, so it's an incredibly lively atmosphere, to start! Great work environment in the office alongside passionate people.

    Cons

    Your schedule can be unclear at times.

    Hamleys2016-12-05
  2. "Ok"

    StarStarStarStarStar
     

    I worked at Hamleys

    Pros

    Flexible Can be fun Friendly staff members

    Cons

    Basic pay Can get bored easily Not a very progressive career aspiration

    Hamleys2017-08-29

    Hamleys Response

    October 11, 2017HR Assistant

    Thank you for taking the time to write a review, we are disappointed to read you feel there is not a very progressive career aspiration at Hamleys. Employee development is very important to us and we aspire to promote internally wherever possible. Our pay structure is also currently ...

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