Hampton Inn - Not a bad job for a college student, but definitely not a good career choice for a competent individual. | Glassdoor
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There are newer employer reviews for Hampton Inn

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Helpful (1)

"Not a bad job for a college student, but definitely not a good career choice for a competent individual."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Supervisor in Coralville, IA
Current Employee - Front Desk Supervisor in Coralville, IA

Pros

The pay is fairly good in comparison to other entry-level service industry jobs, and the pay raise that accompanied the promotion to supervisor far outweighed the additional workload. Scheduling is fairly flexible as well, depending on the current staffing levels.

Cons

The main issue is the lack of effectiveness of all levels of management, from the property level on up. The local managers typically have their hands tied by the management of the independent operating company and the brand. Upper-level management tends to hire people who are willing to be told what to do as local managers, so the property-level management ends up being a group of pushovers who are very poor managers.

Advice to Management

You cannot expect to keep your thumb on everything that happens by hiring a bunch of worthless individuals to work under you and run a successful business at the same time. Incompetent managers and employees don't mix well with truly good companies. Your best option is to let go of your authoritarian approach to management. You might be surprised at the success you'll have.

Other Employee Reviews for Hampton Inn

  1. "A Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Belmont, NC
    Former Employee - Anonymous Employee in Belmont, NC
    Recommends

    Pros

    Competitive pay
    Great Work environment
    The Senior Management team cares about the employees and seeks to counsel them towards advancing their career.
    Opportunities to meet many different people

    Cons

    There really weren't many downsides, it is a retail type position so the customers can occasionally be rude or hard to deal with

    Advice to Management

    The management team does a great job, cares about the property, cares about the guests, cares about the employees. Keep up the good work!


  2. Helpful (1)

    "Maximum Hospitality - do not work for them"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Memphis, TN
    Former Employee - Assistant General Manager in Memphis, TN

    Pros

    Great beginning career job - good to learn how to run all departments and always a strong support system with Hilton Hotels

    Cons

    Limited Service is a nightmare - especially when the management company doesn't care about their employees. Maximum Hospitality offers no formal training nor long-term benefits. They provide no feedback nor review any of their managers in a timely or efficient manner. Hampton Inns are O.K. but not under this management company.

    Advice to Management

    Learn as much as you can and move on - unless you want to be a GM for life @ hampton, just use it as a learning exp.

There are newer employer reviews for Hampton Inn
There are newer employer reviews for Hampton Inn

See Most Recent

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