Hand and Stone Spa - After a while you will grow tired of the little chance of advancement or incentives. | Glassdoor
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Helpful (4)

"After a while you will grow tired of the little chance of advancement or incentives."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Massage Therapist
Former Employee - Massage Therapist
Doesn't Recommend
Negative Outlook

I worked at Hand and Stone Spa part-time

Pros

Steady clients, sheets and products, hydraulic lift tables, some what flexible with scheduling.

Cons

Appointments are done in 50 min blocks, which does not leave enough time to let your client undress, dress, be interviewed, and change the sheets. Last minute upgrades will put you more behind schedule. Deep tissue massages tend to be the most popular and are priced the same as relaxation massages. Not many incentives. Salary is not based on experience but on your availability. No benefits/health insurance. Must provide your own liability insurance.

Advice to Management

Better communication between therapists, management, and front desk would help facilitate a better experience for the client. There should be a cap on the amount of Deep Tissues a therapist does in a day. Too many of the "good" therapists get requested and then bogged down with the back breaking work of deep tissue massages with no benefit to them. Extra energy exerted should equal more pay.

Other Employee Reviews for Hand and Stone Spa

  1. Helpful (6)

    "Doesn't value employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in Denver, CO
    Former Employee - Esthetician in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Hand and Stone Spa part-time (Less than a year)

    Pros

    Great as a first job out of school in order to gain some industry experience however you are drastically limited on the customization of skincare and you will not grow much as an esthetician here.

    Cons

    Hand and Stone has some incredibly sketchy policies in place as far as labor and wages are concerned. They expect you to clock in and out directly before and after each service in order to prevent you from clocking hours. Also you are worked without a break back to back clients and then expected to do laundry and other miscellaneous tasks even though you are not clocked in or being paid any kind of hourly for your work. Pay is minimal at best and the way for being paid for product sales is ridiculous and is not a flat rate on product sold but begins at 5% depending on your service to sales ratio which is ludicrous. Not paid an hourly for down time but you are expected to sit and wait for a client with no pay and you come in and train and learn all their protocols and guess what that is paid either! Worst job ever!

    Advice to Management

    Pay a fair wage and maybe you will keep a quality employee!


  2. Helpful (6)

    "Dont work at North Brunswick, Save Yourself."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Sales Associate in North Brunswick, NJ
    Former Employee - Membership Sales Associate in North Brunswick, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at Hand and Stone Spa part-time (Less than a year)

    Pros

    Beautiful spa, great location in a awesome shopping center , very clean and everyone (excluding owners) are awesome. Easy job and decent pay.

    Cons

    Money hungry owners, quick to fire people with no warning. I would recommend going to another location. Since this location has only been open since February, the owners dont know how to run their business and fired everyone just because they dont know how to get their numbers up.

    Advice to Management

    Ask advice from experienced owners, because at this rate corporate will shut you down next year, I have my fingers crossed that happens.

There are newer employer reviews for Hand and Stone Spa
There are newer employer reviews for Hand and Stone Spa

See Most Recent

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