Hannaford Bros. - Before developing my professional skills, it is a fantastic place to build customer service experience | Glassdoor
There are newer employer reviews for Hannaford Bros.
There are newer employer reviews for Hannaford Bros.

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Helpful (1)

"Before developing my professional skills, it is a fantastic place to build customer service experience"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Cashier in South Portland, ME
Former Employee - Cashier in South Portland, ME
Recommends
No opinion of CEO

Pros

Great benefits for a store employee: 20 hours of paid time off per year, scheduled increase in compensation, flexible hours, great store leadership team

Cons

Employee turnover is very high, standards of professionalism for store employees is low, no employee discount, store manager turnover is also very high.

Advice to Management

The associate cohesiveness needs attention if the company itself wants to expand its 170-some stores. It seems that since 2007 the leadership team has not had a solid working relationship and that is reflected down to the store employees and front end team.

Other Employee Reviews for Hannaford Bros.

  1. Helpful (2)

    "Decent job with okay pay, but middle and upper management doesnt care about their associates and treats most poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Service Leader in Hooksett, NH
    Former Employee - Front End Service Leader in Hooksett, NH
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible Scheduling
    Good Benefits
    Good first-time job

    Cons

    Management doesnt care about associates
    Management plays favorites to an extreme, and I'm saying this as one of the favorites

    Advice to Management

    Stop treating our associates poorly and treat them likes people. Everyone one plays favorites but extremes are bad.


  2. "An enjoyable experience, but at times hectic."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Clerk in Wells, ME
    Former Employee - Service Clerk in Wells, ME
    Recommends
    Approves of CEO

    Pros

    They gave good hours.
    It was easy to take time off.
    They had friendly staff and management.
    There was good, thorough training.

    Cons

    There was an emphasis on being fast - cashiers were timed and needed to fill certain time quotas.
    Strict sign in sign out policy concerning breaks.
    Quick Kart machine was difficult (our parking lot was on a steep hill and it was hard to move a line of like 20 carts).
    There were a lot of frustrated people from the nearby beach, and a lot of clearly-of-age Candians from Quebec (where the drinking age is 18), left without their ids and frustrated at Hannaford's strict card-people-if-they-look-younger-than-FORTY policy.

    Advice to Management

    Be easier on people when they need to take breaks. Give more regular feedback. Make the training less about computer programs and more about interactive learning.

There are newer employer reviews for Hannaford Bros.
There are newer employer reviews for Hannaford Bros.

See Most Recent

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