Harbor Freight Tools - It's ok, the benefits have declined and the company has drastically changed over the years. | Glassdoor
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There are newer employer reviews for Harbor Freight Tools

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Helpful (2)

"It's ok, the benefits have declined and the company has drastically changed over the years."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Head Cashier in Colorado Springs, CO
Current Employee - Assistant Head Cashier in Colorado Springs, CO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Harbor Freight Tools part-time (More than 5 years)

Pros

Work-life balance is excellent. Moving up the ladder is easy. Make extra from spiff/commission from selling ESPs, and ITC memberships. Management staff is willing to work with the associates.

Cons

Customer base is composed of poor, classless, uneducated, smelly, old and mexican customers. The POS register system is based from the early 1980s and won't be upgraded until Mid-2013. The old registers have many issues that will slow the register lines down. Holiday pay use to include 13 holidays back in 2006, now only covers Thanksgiving and Christmas. High employee turn-over rate due to limitation is hours thanks to the 20/80 rule (20% full time, 80% part-time). Hiring manager will hire incompetent slugs that will waste the company's time will take a while for HR to fire that employee even though we live in a "fire at will" state.

Advice to Management

Stop hiring idiots.

Other Employee Reviews for Harbor Freight Tools

  1. Helpful (2)

    "some good some bad a lot of in between just beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Oklahoma City, OK
    Current Employee - Warehouse Associate in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Harbor Freight Tools full-time

    Pros

    nice vacation time, decent schedule, decent management team at the store level. always something to do so can never get bored. always something different everyday. decent co workers one or two bad apples. making progress to improving daily operations but can get a little bit to much micromanagement

    Cons

    lack of space in the backroom is a constant problem, to much micromanagement on small stuff. lack of communication with the stores about changing product, part/full time ratio is awful has done more harm in the store level than good. harder to retain employees when they only get 25 hours most per week if lucky. SRR can be an effective program but a bit to much on the forcing the store to complete it before it can get on with other major tasks. high volume stores have a more difficult time just trying to get the basics done leaving many store specific projects to be put on hold for months before the time or man power can finally be found to accomplish them and SRR takes away what time is typically available to accomplish the tasks off hours.

    Advice to Management

    change the part/full time ratio one or two more full time employees can make a huge difference. improve the truck shipping from the DC's to many items arriving at the stores damaged or destroyed. pallets look like they was just slapped together with no care. send a store what it needs not just what is taking up space if we have 300 of an item and we sell 50 per week and it is not going to be on sale within the next month do not send another 200-500 of the item just seems pointless.... continue to improve technology to improve all around everyday business functions. treat your employees with respect and show some care. improve the training programs and create new ones for new and current employees to better assist in development. communicate a little more with the stores with some of the changes that goes on with the merchandise.


  2. Helpful (3)

    "Complete crap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Coordinator in College Station, TX
    Current Employee - Pricing Coordinator in College Station, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    At first I got moved up very quickly. Then everything got all about favorites. Nothing is worth, CEO doesnt care about you and corporate will Contradict everything they say, don't pay worth a crap and just not worth your time.

    Cons

    See pros for the cons

    Advice to Management

    Jump off something

There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

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