Harbor Freight Tools - Mostly good | Glassdoor
There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

Helpful (1)

"Mostly good"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cashier in Oklahoma City, OK
Current Employee - Cashier in Oklahoma City, OK
Recommends
No opinion of CEO

I have been working at Harbor Freight Tools part-time (Less than a year)

Pros

As many hours as you want just about, always something to keep you busy, fun co workers, will work with your schedule, discount on things in the store, and friendly management.

Cons

There isn't a whole lot of bad, except their POS system and things get kind of boring sometimes. Their POS system is very old, people kept saying that they would be getting new computers and systems. I was told that would happen months ago and it has not. The system is so old it is confusing. Also, the work sometimes is mindless. Like SRR. If you like something that keeps you busy and entertained, this is not for you. But if your just looking for something to fill the time and don't really mind doing mindless work, then it's not to bad. Also, if you're working at a register, anytime you need a return, a pickup, change or have a tax exempt(mind you, you have these a LOT!) you have to call for a manager, wait on them to finish what their doing, and have them come up to the register, while the customer waits, sometimes for longer than need be amounts of time.

Advice to Management

Update the computer systems, it will not only save you problems but also save you time trying to train people how to use the system. Transactions would go through so much more smoothly.

Other Employee Reviews for Harbor Freight Tools

  1. Helpful (1)

    "Save yourself the trouble and apply for Home Depot."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools part-time

    Pros

    Easy work, nice co-workers, great customers.

    Cons

    Work schedules are always messed up no matter how many times you give them your availability, maximum 10 minute break & 30 minute lunch, bare minimum pay rate, I can't count the number of times this company have completely dismissed employer rules and regulations, constantly understaffed, majority of the store are small and run down with horrible employee break rooms.

    Advice to Management

    Please go back to school and at least obtains a Bachelors in Management to truly benefit the future of this company or let somebody with real experience and knowledge take over.


  2. Helpful (6)

    "Get Entry Level Experience And Then Get Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Current Corporate Employee in Calabasas, CA
    Former Employee - Current Corporate Employee in Calabasas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Harbor Freight Tools full-time (More than 3 years)

    Pros

    Not Many. Benefits package is okay if you're lucky enough to be a permanent employee. Some departments have better morale and camaraderie than others. Building is in a nice community area.

    Cons

    Long hours, very poor compensation. The pressure is on to work 10-12 hours a day, even though 'overtime is not authorized'. Many employees are hired as in-house temps to avoid paying benefits. No advancement. Yearly surveys to 'improve' the morale situation in the company but nothing changes because upper management feels that they can just get new employees, if the current ones complain too much. Constant turnover, people abruptly quitting or being fired. Management will recruit and locate middle-to-upper managers and abruptly fire them in less than six months. Recruited managers are often unqualified for their positions and are set-up to fail from the start. They do this to not pay them what someone truly qualified in that role would cost the company. Upper management brought in incompetent consultants to streamline internal processes that changed nothing and ended up costing the company more money while trying to fix all the problems with the changes.

    Advice to Management

    Stop hiring consultants as a way to milk the golden calf. There is no magical formula that will increase your profits this way. You only end up with burned out, angry, and alienated staff. Recruit solid people and pay them what they are worth. As long as you mistreat and overwork employees, they will not stay and you will continue to spend more money on the hiring process for the same results.

There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

Work at Harbor Freight Tools? Share Your Experiences

Harbor Freight Tools
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or