Harbor Freight Tools - Harbor freight is a great place to work. | Glassdoor
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There are newer employer reviews for Harbor Freight Tools

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"Harbor freight is a great place to work."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Great place to work. The product is decent, and the store is run well. The training is up to date and helpful unlike other jobs I have held.

Cons

Not enough staffing at times. It get extremely busy at our store which creates tension wit the employees and the customers. Need to have more people on the floor and at the registers. Not enough pay for the job that is being done, but the environment helps to offset that a little.

Advice to Management

Ease up on the metrics and allow the employees to get comfortable with a selling style before asking them to change their presentation. You need to learn to crawl before you can walk.

Other Employee Reviews for Harbor Freight Tools

  1. Helpful (2)

    "Crisis Management in action!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Harbor Freight Tools full-time (More than a year)

    Pros

    Short commute.
    Close to good restaurants.

    Cons

    Poor management
    No leadership
    No direction
    Broken processes
    Good ole boy network

    Advice to Management

    Its all about the 1. people 2. process 3. product


  2. Helpful (2)

    "Runaway locomotive that thinks it doesn't need a track."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Paid relocations; PTO accrues quickly as a store manager (mainly because you're given 18 reasons as to why it would impact the business if you were to take it)

    Cons

    Where should I begin? Executive leadership consists of a half dozen people who view the company as nothing more than a piggy bank. Field management turns over more than any company I've seen. 5 regional managers in less than 5 years. The DMs that last have no business sense, ability to develop people, or desire to overcome obstacles. What they do have, is an incredible ability to find someone at the store level to blame. If that blame is not legitimate enough to document, then they take the "promote them to a customer" route.
    Operationally, I have never seen a company that claimed to be process oriented yet failed to properly execute on every single SOP. Your job will be threatened if you do not complete training on an SOP on time, the roll out will occur and one day later, be retracted due to "unforeseen issues". This lack of execution philosophy is compounded by the constant turnover in store operations causing massive disconnect between related procedures.

    Bottom line. If you're here, RUN! If you're thinking of coming here, steer clear.

    Advice to Management

    Stop drinking your own kool-aid and start relying on your ivy league educations to give you a better business direction than "If it's free, they will come." (Why do I know that catch phrase will end up showing up in a corporate memo?)

There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

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