Harbor Freight Tools - I've been here for a year and a half and I loved it…Good Company and great growth. Top performers excel | Glassdoor
There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

Helpful (1)

"I've been here for a year and a half and I loved it…Good Company and great growth. Top performers excel"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Data Operations Manager in Calabasas, CA
Current Employee - Data Operations Manager in Calabasas, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Harbor Freight Tools full-time (More than a year)

Pros

• High growth, high opportunity environment.
• New management that understand the business and are committed to providing a top-tier working environment with work-life-balance.
• State-of-the-art Technology platform…
        - Multiple recently implemented applications with road maps to support growth.
        - Great opportunity to grow with the company and the technology.
• Solid and proven business model.
• Ability to drive change and all levels within the organization.
        - Very flat organization.
• Continuous improvement is valued and rewarded.

Cons

• It takes a highly motivated, passionate and talented individual to thrive in this environment.
• If you’re not motivated, passionate and talented you won’t be as successful as you could be.

Advice to Management

• Keep doing what you’re doing and continue the rapid and controlled growth of the company

Other Employee Reviews for Harbor Freight Tools

  1. Helpful (2)

    "my exsperience at harbor freight was terriable was treated like crap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Williamsport, PA
    Former Employee - Cashier in Williamsport, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Harbor Freight Tools part-time (More than a year)

    Pros

    the pros to working at harbor freight honestly the only pros to working at harbor freight is the customers cause they are the whole reason i worked there cause my goal was keeping the customer happy and coming back

    Cons

    some of the challenges is poor management and lack of communication and not enough team work and not treating there employee with the respect they deserve and they dont respect ur availabilty at all

    Advice to Management

    my advice is that they work more as a team and communicate more and teach there management staff to have more respect for there employees instead of taking to them like they are a piece of garbage

    Harbor Freight Tools Response

    Aug 13, 2014 – HR Liason

    Thank you for sharing your thoughts. We greatly appreciate the fact that you were there for the customers. That tells us you totally got it. We also appreciate your feedback about areas where Harbor ... More


  2. Helpful (7)

    "They Talk a Good Game"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Customer Service in Palm Harbor, FL
    Former Employee - Sales Associate/Customer Service in Palm Harbor, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Harbor Freight Tools part-time (Less than a year)

    Pros

    If you have a good store manager it can be a good place to work. Most of the people I worked with were dedicated people and I never had a cross word with anyone, and I was fortunate to have a great store manager. The customers were friendly and I enjoyed helping them. It's a decent part time job for a single person with few outside obligations.

    Cons

    Short sighted corporate has oversaturated this area with new stores so everyone's sales have dropped off. Because of that, new stores have not met sales forecasts resulting in everyone's hours being cut. The store managers are pressured to sell the Extended Service Plans and Inside Track Club memberships and they have no choice but to pass down that pressure to the employees. Hours are not consistent so you may get 18 hours one week, and 12 hours the next week, and the starting and ending times might vary which makes it very difficult to plan your life. Many employees are married and have children and it is impossible to make sure family obligations are met when you never know from one week to the next what time you will be starting and ending work, or what days you will be scheduled.

    Advice to Management

    You talk a good game and maybe you were able to keep your promises a few years ago but you have dropped the ball. You might as well be honest and change the name to "Harbor Freight Tools and Extended Service Plans" because you have made that a priority instead of customer satisfaction and employee well being. You've oversaturated this area with new stores and old stores that were once thriving are now starving along with the new guys who can't possibly meet sales expectations. Because of that, everyone's hours have been severely cut over what was promised and a person can't pay their bills on 5 to 15 hours a week. The days scheduled for work and the starting and ending times can vary from week to week which makes it is impossible to run a family. For example, I might work 6:00 am to 12 noon on one day and then 2:00 to 8:00 pm the next day, but that's only for this week. Who knows when I'll be working next week? But as long as we sell the ESP plan and the Inside Track Clubs the district manager smiles and gets off our backs for a while. Upper management needs to learn that the tools are the inanimate objects of the shelves, not the human beings who work in the store. You expect loyalty from employees but loyalty is a two way street. Some of you upper management guys should try running a store for six months. I think there would be some major changes if you had to eat your own cooking.

There are newer employer reviews for Harbor Freight Tools
There are newer employer reviews for Harbor Freight Tools

See Most Recent

Work at Harbor Freight Tools? Share Your Experiences

Harbor Freight Tools
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or