Hard Rock International - Great job for a student because they work around your schedule. | Glassdoor
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There are newer employer reviews for Hard Rock International

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Helpful (1)

"Great job for a student because they work around your schedule."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Waiter in San Francisco, CA
Former Employee - Waiter in San Francisco, CA
Recommends
Approves of CEO

Pros

Management always worked around the employees schedules. Some servers had 3 jobs, school, or family emergencies so it was very easy to get time off. There's a huge staff during the summer, so it's easy to get a shift covered if you need a day off. Everything is done electronically so you can request the day off via a phone app on the day of and other servers get notified a shift is available.

Cons

Pier 39 is a very seasonal location, so it's completely, and I mean COMPLETELY dead during the winter. Expect to leave after an hour with $5 in tips on slow days.
There's also been a huge turnover in management, not necessarily for the better.

Advice to Management

The entire staff's attitude has changed since beginning to work there in 2010. More people hate their job and complain that they don't want to be there. I encourage stricter hiring guidelines because a few of the new servers have little to be desired, are late, don't care about their work, and are rude to customers.

Other Employee Reviews for Hard Rock International

  1. Helpful (3)

    "It has it's moments"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer/Retail Sales Associate/Host/Server in New York, NY
    Current Employee - Trainer/Retail Sales Associate/Host/Server in New York, NY
    Disapproves of CEO

    Pros

    It's a brand most people know so there is always a demographic coming in to shop and eat.

    Cons

    Growth is almost non-existent. Management is unequal when giving out positive and negative recognition.

    Advice to Management

    Give more direct answers when asked certain questions. Don't let your egos get in the way of doing your job. Hard work should be rewarded better. Show that hard work does not go unnoticed.


  2. "Depends in the department and the people you're surrounded by....."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    No opinion of CEO

    Pros

    The collegues are usually awesome! Just about everyone I work with has a great attitude and that's what makes coming to work good.

    Cons

    Some parts of management are just horrible. They promote each other and everyone else is just out of luck. The management in my dept actually nominates each other for employee of the month but they never nominate the other employees. Funny since those are the people who bust their butts everyday to make this place run. Women don't seem to get far in my department either so don't expect to move up. I have one boss who is pretty incompetent and although upper management knows this about him, they seem to just cover up his mistakes. I made a mistake once and was written up for it. If you can stand the bull then you'll make it but it's not a place to stay for too long.

    Advice to Management

    Remember that the company couldn't do what it does if not for the people who work for you and treat them accordingly. What would you do without us? A little appreciation goes a long way and it doesn't have to come in the form of lavish things or food. A smile and a thank you is more powerful than you know.

There are newer employer reviews for Hard Rock International
There are newer employer reviews for Hard Rock International

See Most Recent

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