Harte Hanks - Job to nowhere | Glassdoor
There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

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Helpful (3)

"Job to nowhere"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Tier I Technical Support in Austin, TX
Former Employee - Tier I Technical Support in Austin, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Harte Hanks full-time (More than a year)

Pros

Decent training
Gain experience working for globally recognizable companies (not Harte-Hanks since work is performed on behalf of other large companies).

Cons

Limited mobility internally
Salary not commensurate with experience or comparable to local wages.
Company will hire anyone based on minimal criteria

Advice to Management

Running technical support isn't like running a customer service call center. Technical support is incident-based, not call volume based.

Other Employee Reviews for Harte Hanks

  1. Helpful (1)

    "Tough love"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Billerica, MA
    Former Employee - Anonymous Employee in Billerica, MA
    Doesn't Recommend

    I worked at Harte Hanks full-time (More than a year)

    Pros

    My manager was a great person.

    Cons

    Not a very employee friendly company

    Advice to Management

    Sometimes you have to spend money to make money!


  2. Helpful (1)

    "Good place to gain initial project management experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Manager in Austin, TX
    Former Employee - Billing Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Harte Hanks full-time (More than 5 years)

    Pros

    My co-workers were the best and I made good friends and valuable networking connections among them.

    Cons

    There needs to be consistency in management training.

    Advice to Management

    The executive management would improve the company vastly by implementing the principles in the book, The Happiness Advantage by Shawn Achor. Employees are people, not numbers and happy employees are productive & successful members of any organization.

There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

See Most Recent

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