Harte Hanks - Good working environment, volatile management style | Glassdoor

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There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

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Helpful (1)

"Good working environment, volatile management style"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - TELESALES Representative in Austin, TX
Former Employee - TELESALES Representative in Austin, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at Harte Hanks full-time (Less than a year)

Pros

Enthusiastic managers, relaxed atmosphere, high achievement

Cons

Tendency to be too reactive, and not proactive enough to negative trends, somewhat unreasonable sales goals

Advice to Management

Streamline sales goals, make them more realistic, be more consistent in maintaining professionalism among the staff

Other Employee Reviews for Harte Hanks

  1. Helpful (1)

    "company lacks process functions"

    StarStarStarStarStar
    Current Employee - Project Manager
    Current Employee - Project Manager
    No opinion of CEO

    I have been working at Harte Hanks full-time

    Pros

    good salary and decent benefits

    Cons

    management lacks understanding in business needs


  2. Helpful (4)

    "Survival wage but forgiving HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative - Hourly in Shawnee, KS
    Current Employee - Customer Service Representative - Hourly in Shawnee, KS
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harte Hanks full-time (Less than a year)

    Pros

    Forgiving HR policies; as long as you show up and treat the customers well they give you lots of room to do what needs to be done.

    Cons

    Pays below local going rate for inbound call center experience. Inadequate training. Air in workplace constantly reeks of mold. For whatever reason, you are not allowed to check your schedule except at the workplace, and they reserve the right to change your schedule up to one hour before your standard shift - which you can't check before you leave because you can't check your schedule from home.

There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

See Most Recent

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