Harte Hanks - Good working environment, volatile management style | Glassdoor
There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

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Helpful (1)

"Good working environment, volatile management style"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - TELESALES Representative in Austin, TX
Former Employee - TELESALES Representative in Austin, TX
Recommends
Positive Outlook
No opinion of CEO

I worked at Harte Hanks full-time (Less than a year)

Pros

Enthusiastic managers, relaxed atmosphere, high achievement

Cons

Tendency to be too reactive, and not proactive enough to negative trends, somewhat unreasonable sales goals

Advice to Management

Streamline sales goals, make them more realistic, be more consistent in maintaining professionalism among the staff

Other Employee Reviews for Harte Hanks

  1. Helpful (3)

    "Hands Off Management, Expect to work on your own and rely outdated resources."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Support Agent in Austin, TX
    Former Employee - Social Media Support Agent in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Harte Hanks full-time (Less than a year)

    Pros

    The people on my team and client account were great to work with.

    Cons

    Low Pay
    Average benefits
    Hard to gauge performance
    Bad time keeping system
    Old office
    Dead end job
    Hands off manager

    Advice to Management

    Open lines of communication between employees, management and HR. Offer better compensation packages in order to hold on to talent.


  2. Helpful (4)

    "Survival wage but forgiving HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative - Hourly in Shawnee, KS
    Current Employee - Customer Service Representative - Hourly in Shawnee, KS
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Harte Hanks full-time (Less than a year)

    Pros

    Forgiving HR policies; as long as you show up and treat the customers well they give you lots of room to do what needs to be done.

    Cons

    Pays below local going rate for inbound call center experience. Inadequate training. Air in workplace constantly reeks of mold. For whatever reason, you are not allowed to check your schedule except at the workplace, and they reserve the right to change your schedule up to one hour before your standard shift - which you can't check before you leave because you can't check your schedule from home.

There are newer employer reviews for Harte Hanks
There are newer employer reviews for Harte Hanks

See Most Recent

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