Hastings Entertainment - Ok at first, but after the novelty wore off, not so much. | Glassdoor
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Helpful (1)

"Ok at first, but after the novelty wore off, not so much."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Service Manager in Jonesboro, AR
Former Employee - Guest Service Manager in Jonesboro, AR
Doesn't Recommend
Disapproves of CEO

Pros

-Very friendly coworkers
-Decent discount
-Easy to get an initial promotion
-Extremely simple work

Cons

-Trained to treat customers as distractions
-Hourly pay not what it should be for Key Holder/Shift Manager
-Despite simple work, far too many tasks are assigned at once
-Lots of training modules to make well informed workers, except time is never given to take them. (management won't pay you to take them, and you can't access them off the clock)
-Very little sense of a job well done at the end of a shift.

Advice to Management

Many (if not all) of the problems with the store I worked at could have been solved by making use of the training modules provided by corporate and having more people in store at once to help customers and prevent shrink.

Other Employee Reviews for Hastings Entertainment

  1. "I can't believe they cut workforce so much as to continually deny me a 5 min. break after 6 hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier & Customer Service in Mountain Home, AR
    Current Employee - Cashier & Customer Service in Mountain Home, AR
    Doesn't Recommend
    Approves of CEO

    Pros

    Availability of company health insurance plan after 90 days.

    Cons

    Management pay is so low that they have cruel folks in management that are allowed to continue because it saves the company a few bucks in payroll!

    Advice to Management

    Stop trumpeting that most cruel fiction that oh, yes, our sales are down, but the way we are going to turn that around is by letting our happiness be more evident...it will rub off on john q. customer and they will want to spend more time in our store and thus part with more cash... Your suggestive selling is so horrible to push us flunkies to push a product that is over priced. That is...a coke that is no more than a dollar in a machine is a mere $ 1.69 at Hastings !


  2. Helpful (2)

    "Like the Devil drawing a line in the sand and asking you to step over it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Albuquerque, NM
    Former Employee - Assistant Manager in Albuquerque, NM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employee discount
    Great Co-workers
    Cool products
    Rental Membership

    Cons

    Poor communication
    Too many hours (48+ a week)
    Lack of corporate accountability
    Lack of corporate leadership
    Lack of district leadership
    Dark Ages leadership mentality
    Unrealistic goals
    No positive feedback
    Excessive favoritism

    Advice to Management

    Put more attention in your employees. Take the time to notice what they do and what they contribute. And take your head out of your wallet and realize that with continued "Wage Freezes" you are going to lose great people. With the poor leadership in your local districts and with your distric leaders conflicting information and zero accountability, you are going to continue to lose great associates. Great job, promoting and parading idiots.
    It would be very helpful to your company, when, during a corporate visit, your executives actually speak to the associates and stop walking around with scowls on their face. It would also improve moral greatly if you acknowledged the contributions the store staff made, instead of merely pointing our what they are "NOT DOING". Its quite tragic, when you assess the level of accountability on the corporate scale. You are always asking more from the store, but never giving anything more than a passable attitude to it all. Take care of your people, or you'll have none left.

There are newer employer reviews for Hastings Entertainment
There are newer employer reviews for Hastings Entertainment

See Most Recent

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