Hawaiian Telcom - IT administrator | Glassdoor
  1. Helpful (3)

    "IT administrator"

    StarStarStarStarStar
    • Compensation and Benefits
    Current Employee - IT Administrator in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hawaiian Telcom full-time for more than a year

    Pros

    401k, small health benefit discount, onsite gym

    Cons

    team more experienced than management, warning manager of potential issues just makes him mad, he likes the shine of fixing a big problem after a lot extra work and stress than preventive actions that would avoid the stress situations and downtime. No best practices in any IT technical area, lack of procedures and policies, a complete mess. Unreal expectations with absolutely nothing provided. No training, no... reimbursement for certifications, no seminars, absolutely nothing. Encouragement to learn watching youtube videos and executing in production areas. Old and slow used computers. No money to projects. No preventive actions in any aspect. A constantly fight with third-party contractor that works onsite, no colaboration but acting like enemies in the work environment. Downsize in development and outsourced to Manilla and onsite product managers - Manilla techs dont have a clue in the job environment . HEAVY BAD energy environment with no cooperation.

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    Advice to Management

    The numbers are important but since you here, 3 people quit, next upper management will find out it is a lot of YOU in this.

    Hawaiian Telcom2015-09-22

Other Employee Reviews

  1. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Hawaiian Telcom full-time

    Pros

    Enjoyed the experience in Hawaii. Always happy to promote internally.

    Cons

    Sometimes tough working alongside union departments.

    Hawaiian Telcom2018-10-30
  2. "It was a fun place to work, although old."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Intern in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hawaiian Telcom for less than a year

    Pros

    Good and reliable team of people to work with.

    Cons

    They used old technology. If you're looking to develop cutting edge tech, look elsewhere.

    Hawaiian Telcom2019-08-22

Discover more reviews about Hawaiian Telcom.