Hayneedle - Cookiecutter McJob | Glassdoor
  1. Helpful (5)

    "Cookiecutter McJob"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Advocate in Omaha, NE
    Neutral Outlook
    Approves of CEO

    I have been working at Hayneedle full-time for more than 5 years

    Pros

    When I started with the company they had a desire to be different and serve the customers with exceptional customer service. Over time the emphasis has understandably changed to a sustainability model, but if the current restructuring is successful the two need not necessarily become mutually exclusive.

    Cons

    Now they want to be no better than a big box retail store and management manages to their bonus structure rather than business needs. Management restructuring, recent demotions due to 'business needs,' and an increasingly hostile attitude towards the employees in the call center from the rank and file in the corporate office makes prospects for promotion look poor at best.

    Advice to Management

    Actively review processes even after they are in place.

    Hayneedle2014-03-13
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - UI/User Experience Designer Level II in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hayneedle full-time for more than 3 years

    Pros

    - Talented Team. Excellent Collaboration. - Flexible. Family Friendly. - Flex PTO - Juicy Projects - Transparency

    Cons

    - Lack of Direction - Leadership Turnover - Poor Top Down Strategic Decisions (Walmart) - Unattainable Performance Reviews - Limited Promotions/Raises

    Advice to Management

    Stick with decisions and push back on Walmart when necessary. Hayneedle knows home.

    Hayneedle2019-05-14
  2. "It started out great but slowly declined"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Hayneedle full-time for more than 5 years

    Pros

    The atmosphere was like a family, so it was very sad when I was let go with the recent lay off. The supervisors were great and so were most of the managers. Dental benefits are good, even better after 2 years.

    Cons

    The Walmart medical benefits are terrible.

    Hayneedle2019-05-28

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