HealthPlan Services - Disconnect between executive strategy and ability to implement change. | Glassdoor
There are newer employer reviews for HealthPlan Services
There are newer employer reviews for HealthPlan Services

See Most Recent

Helpful (3)

"Disconnect between executive strategy and ability to implement change."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Tampa, FL
Former Employee - Anonymous Employee in Tampa, FL

Pros

Good pay and benefits.
Most employees are great to work with and they have proactive ideas.
Great location.
Challenging work. Never boring.
Growing industry.

Cons

Internal customers are not well-served by IT.

Training is not adequate.

Employees are frustrated because they cannot improve processes. They can only deal with recurring problems.

External customers are frustrated because projects are delayed and employees cannot help them.

Advice to Management

Executives - If you want to understand the issues affecting revenue and customer dissatisfaction, try the following:

1. Attend some project meetings.

2. Sit with some employees while they tackle daily responsibilities. Try to use the software tools that are available.

3. Ask middle management how this environment is different from their previous experiences and why they were able to succeed there.

Strategies are just wishlists if they cannot be implemented.

Other Employee Reviews for HealthPlan Services

  1. Helpful (4)

    "Going downhill rapidly"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend

    Pros

    Really enjoy working with most of the people. Provides flexibility. Location is convenient.

    Cons

    Pay is very low. New senior management that has been recently hired has really demotivated employees. Upper senior management is not engaged and continues to make the same bad decisions. This place is a sweatshop - expectations for personnel to work 50+ hours a week as a standard. Management attitude is that if employees don't like something, they can find another place to work. No effort to retain employees.

    Advice to Management

    Look at why every project ends up in the same dire straits (hint: it's not the project team). Start paying people well and treating them with respect. Stop overcommitting on timelines and scope.


  2. "Growing Pains (?)"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends

    Pros

    Growing company
    People in general are committed to doing a good job
    Family atmosphere
    Sr Management is generally open to bringing in new talent/new ideas

    Cons

    Mgmt still operates with a "mom and pop" mentality (1000 employees - and growing)
    Little to no formal professional development offered (growing existing talent)
    Little to no emphasis on leadership training and accountability for people (beyond the numbers)

    Advice to Management

    Leadership training and support (re: how to lead, how to coach and give feedback to employees, diversity)
    Be more proactive in hiring, developing, and technology application

There are newer employer reviews for HealthPlan Services
There are newer employer reviews for HealthPlan Services

See Most Recent

Work at HealthPlan Services? Share Your Experiences

HealthPlan Services
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or