HealthPlan Services - Senior Management Doesn't Get It! | Glassdoor
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There are newer employer reviews for HealthPlan Services

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Helpful (6)

"Senior Management Doesn't Get It!"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Tampa, FL
Former Employee - Manager in Tampa, FL
Doesn't Recommend

I worked at HealthPlan Services full-time (More than 5 years)

Pros

Lots of very hard working, caring employees. Employees really pull together whenever there is a personal crisis of a coworker. Lots of institutional knowledge. Some departments still have the "small company" feel to them.

Cons

Senior Management doesn't understand enough about the day-to-day operations. They think they get it because some came up through the ranks, but times have changed & they have not kept up. The right hand doesn't know what the left is doing. There doesn't seem to be anyone, at the top, who has a grasp on what is going on within the entire organization. They just seem to put out fires. No overall vision. Favoritism abounds. They keep certain staff members because they are well "liked" not because of their abilities. They promise new customers the world & then task the rank & file to make it happen when the resources are not available. Many employees are grossly overworked.

Advice to Management

Get beyond your enormous egos and look at what is best not only for the business AND the employees who are your greatest asset. Stop making promises you can't/don't keep. Get out of your offices & meet with the employees, but not as a PR job, but rather to really listen & make the necessary changes. It is a shame that many of your good employees have left because you hear one story in the quarterly meetings, but in reality something else happens. You need to rebuild trust in Senior Management and I don't think this can happen with the 3 long time "leaders" who have been there forever.

Other Employee Reviews for HealthPlan Services

  1. Helpful (5)

    "Time to move to India?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Tampa, FL
    Current Employee - IT Analyst in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at HealthPlan Services full-time (More than a year)

    Pros

    Good benefits and perks
    Good Hours
    Friendly Staff

    Cons

    Management very secretive
    Frequent Layoffs and no leadership

    Advice to Management

    Keep the jobs in America Ron Walters !!!


  2. Helpful (4)

    "Great people are leaving...quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Supervisor in Tampa, FL
    Former Employee - Manager/Supervisor in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at HealthPlan Services full-time (More than 3 years)

    Pros

    Some (some!) of the Senior Management take pride in their associates and have a personal interest in the growth of their teams. Many pockets of individuals who take pride in making a difference everyday.

    Cons

    No raises (as promised) for the last 3+ years, no work-life balance, IT teams are asked to work 50+ hours each and every week but have been instructed only to report 40 hours in the system. Too many great people have left the company.

    Advice to Management

    Replace the front door with a revolving door

There are newer employer reviews for HealthPlan Services
There are newer employer reviews for HealthPlan Services

See Most Recent

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