Heartland Dental - Watch out for a wolf in sheep's clothing! | Glassdoor
There are newer employer reviews for Heartland Dental
There are newer employer reviews for Heartland Dental

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Helpful (5)

"Watch out for a wolf in sheep's clothing!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Heartland Dental full-time (More than 3 years)

Pros

Their Mission and Vision are suburb, offer amazing classes and have a wonderful team member selection process.

Cons

Too many hours are required, they tell you to work 45 (salary) and you end up more often than not working 60-80 hours a week. They say its all about the patients and patient care, but its really all about the numbers! if your offices and doctors aren't exceeding their budgeted numbers, watch out because stuff rolls down hill fast.

Advice to Management

Please take a good look at what is really happening the the field. You have an amazing team of Administrators, but they lack the support from the RA level is wide spread . They have NO idea what is really going on in the offices. They look at the numbers and don't see the people behind the numbers. Always look at both side to a situation, there is more than one perspective.

Other Employee Reviews for Heartland Dental

  1. "Excellent learning experience and they really do care about patient care and their employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Administrator
    Current Employee - Practice Administrator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time (More than a year)

    Pros

    Multiple opportunites for additional continuing education. Definite job security and support from all angles. It's okay to not be perfect, they expect you to fail at things, work with you through it and turn it into a learning experience.

    Cons

    Stressful, alot of responsibility, not everyone has as strong of a support system


  2. Helpful (8)

    "It is all about production and high pressure to produce especially HYGIENISTS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dental Hygienist
    Former Employee - Dental Hygienist
    Doesn't Recommend
    No opinion of CEO

    I worked at Heartland Dental full-time (More than 10 years)

    Pros

    educational meetings and role playing can be beneficial

    Cons

    High pressure towards hygienists to sell PERIO TREATMENTS AND ARESTIN and "diagnose" in order to help doctors sell treatment. You have to take intraoral photos, digital photos in addition to perio charting,etc. present treatment plan even before the doctors examines the patient . And sometimes you only get 30 - 40 min. with the patient, even though you are supposed to get 80 minutes with new patients!
    Great deal of training but it's never implemented as management is not present on a day-to-day, they just show up

    Advice to Management

    Treat your employees like a professional we are and do not intimidate them, especially when it comes to terminating an employee that has been honest, loyal and supportive for many years!!!

There are newer employer reviews for Heartland Dental
There are newer employer reviews for Heartland Dental

See Most Recent

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