Mar 28, 2022 - Practice Manager of Operationsin Raleigh, NC
Recommend
CEO Approval
Business Outlook
Pros
Signing Bonus
Health & Other Insurance
Cons
Training is inadequate
No Dentrix training provided, had to teach myself
Lack of relevant hands on training
Disorganized structure - too many managers to report to
Excessive expectations
Lack of work/life balance
Sign on bonus was nice. Understandably you have to work for a year otherwise you have to pay it back. Management has been friendly and does listen - to an extent.
Cons
They say they are about work life balance. They claim that this is sooo important to them. However there is NONE. Lunches are often filled with mandatory learning sessions or because they are obsessed with converting treatment from the hygiene schedule hat they overfill the doctors schedule so the assistants are stressed out because we aren't getting lunches, appointments are running over which leads to upset patients, hygiene is upset because doctors are late to exams. Then they start being so pushy about adding more treatment, pushing to promote services that quite frankly don't always fit with every patient. I am NOT going to offer whitening to patient who needs 3 crowns. Our office has started to look like a stand alone Invisalign clinic with all the advertising.
Heartland Dental
Heartland Dental
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Dental Background Necessary
Mar 28, 2022 - Practice Manager of Operations in Raleigh, NCPros
Signing Bonus Health & Other Insurance
Cons
Training is inadequate No Dentrix training provided, had to teach myself Lack of relevant hands on training Disorganized structure - too many managers to report to Excessive expectations Lack of work/life balance
Other Employee Reviews
Great company
Jul 12, 2022 - Regional Marketing Strategist in Effingham, ILPros
Professional, accommodating, benefits, always evolving
Cons
I don’t have any really.
No Life Balance
Aug 8, 2022 - Registered Dental AssistantPros
Sign on bonus was nice. Understandably you have to work for a year otherwise you have to pay it back. Management has been friendly and does listen - to an extent.
Cons
They say they are about work life balance. They claim that this is sooo important to them. However there is NONE. Lunches are often filled with mandatory learning sessions or because they are obsessed with converting treatment from the hygiene schedule hat they overfill the doctors schedule so the assistants are stressed out because we aren't getting lunches, appointments are running over which leads to upset patients, hygiene is upset because doctors are late to exams. Then they start being so pushy about adding more treatment, pushing to promote services that quite frankly don't always fit with every patient. I am NOT going to offer whitening to patient who needs 3 crowns. Our office has started to look like a stand alone Invisalign clinic with all the advertising.
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