Heartland Payment Systems - Not worth bothering | Glassdoor
There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

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Helpful (9)

"Not worth bothering"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales in Baltimore, MD
Former Employee - Sales in Baltimore, MD
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Heartland Payment Systems full-time (Less than a year)

Pros

The company is big on integrity and up front pricing. Atlas is a great tool once you learn how to utilize it! The annual conference was fun if you can make it you should go. It's the only free thing this company will ever give you.

Cons

I worked for World Pay before I started with Heartland and made a lot more money. Quotas were sort of ridiculous because of the short sales cycle. No reimbursements for gas or expenses. You have to purchase sales materials like sample gift cards. I wasted so much money working for Heartland. I'm spoiled because I came from a media background with Yellow Book and they provided me with a base pay, reimbursements and great commissions.

Advice to Management

Stop the micromanagement! Consider a base pay! Or at least sales leads!

Other Employee Reviews for Heartland Payment Systems

  1. Helpful (7)

    "Run for your life! Don't work here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Heartland Payment Systems (Less than a year)

    Pros

    The Technology network has lots of definitions.

    Cons

    They make you think they are on top of the technology. Their products & services are dated! Their products most of the time do not/cannot interface with the majority of the businesses internal computer software products they have purchased specifically for their system, ie. POS systems or banks. They leave you in the cold and tell the Relationship Manager sales person; it's your problem. Therefore, 98% of the businesses (minus nail salons and small mom & pop restaurants) you go into are "not" a "qualified" customers. The numbers game here is in the hundreds. The process is very lengthy from every direction and you might not get paid! It takes a long time to push through, must fanigle most transactions to get it pushed to install!, wheeling and dealing of machines on the side from a service stand point, and to running around to get a prepaid card to make the first transaction ($25 gift card, sales person pays). And they have a very large quota. Good Luck!!

    Advice to Management

    .


  2. Helpful (8)

    "If Heartland Approaches you be very cautious."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Tampa, FL
    Former Employee - Relationship Manager in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Heartland Payment Systems full-time (Less than a year)

    Pros

    Endorsed by Nat. Rest Association.

    Cons

    Recently Heartland approached me about working for them. They fussed for 1.5 months of the $1000 per week draw that ended in 6 months that I needed to live on until I got the territory up and running, but bragged that I would be making upwards of 10K per month with in a year. This was all before I even began my "initiation" process. They have this "initiation" 2 week period, called Jump Start that you work for minimum wage, supply them with 20 strong contacts and 4 referral partners. They expect you to QUIT your current job and dedicate everything to Heartland even though you will NOT get a JOB offer unless everything is done "exactly" perfect per Heartland during the initiation "Jump Start" period. You will have to supply minimum of 10 strong appoints to them. They will ask you to put their name on your car insurance during this period too. You will go through this "initiation" process with NO Training on their computer system ATLAS, NO Nothing about the products and have to be totally dependent on your Manager because you have to take them on your first 20 appointments. You will hear words like Transparent, Honest, Ethical and Character be very cautious. Your will have to sign a Jump Start Contract. Durning my Jump Start the Manager tried to Re Negotiate my pay, Codes were NOT supplied to me the first day of Jump Start but 4 days later inhibiting my ability to achieve any timely success, Management has NO sense of urgency of your success.

    Advice to Management

    Quit looking for Qualified, Quality Sales Consultants and hire inferior unexperienced beginners.

There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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