Heartland Payment Systems - It's a difficult industry to work in | Glassdoor
There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

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"It's a difficult industry to work in"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Relationship Manager in Des Moines, IA
Current Employee - Relationship Manager in Des Moines, IA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Heartland Payment Systems full-time (More than 3 years)

Pros

You get out of it what you put in. Thick skin would be extremely beneficial.

Cons

The industry has a bad reputation. You will need to overcome the reputation in order to be successful.

Advice to Management

Better lead generation or at least reimburse the expense of purchasing an employees lead lists would be nice.

Other Employee Reviews for Heartland Payment Systems

  1. "Heartland has provided me with a sense of empowerment as I strive to improve the quality of our technical publications."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Publications Manager in Plano, TX
    Current Employee - Technical Publications Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Payment Systems full-time (Less than a year)

    Pros

    Virtually no inertia/resistance to improvement initiatives.

    Cons

    Due to the relatively young age of the company, we're still somewhat lacking in formal processes in many areas.

    Advice to Management

    Increase focus on quality and process across the enterprise. Make Quality a separate organization instead of keeping it within various product development teams.


  2. Helpful (9)

    "Twice the management and reporting for half of the pay!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Kansas City, KS
    Former Employee - Relationship Manager in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Heartland Payment Systems part-time (More than a year)

    Pros

    Good tools available for sales.

    Cons

    Industry low residuals, sales reps pay for the sacred endorsements, micro management. My district manager was not helpful and encouraged me to do some unethical things so I/we would get our beloved WIN. No real differentiators, just more expectations to boost stock value.

    Advice to Management

    Don't lie. Take an actual, genuine interest in your reps success and well being. Maybe actually help them sell/close deals.

There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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