Heartland Payment Systems - If you can't be self motivated to succeed, don't try it. | Glassdoor
There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

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Helpful (1)

"If you can't be self motivated to succeed, don't try it."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Relationship Manager in Indianapolis, IN
Current Employee - Relationship Manager in Indianapolis, IN
Recommends
Positive Outlook
Approves of CEO

I have been working at Heartland Payment Systems full-time (Less than a year)

Pros

Opportunity for uncapped income
Monthly residuals become yours after you are vested.
Company has a lot of opportunity, I am already getting a chance to move up.
Service Center is state of the art
if you cant make your own leads, you fail, if you are motivated to make money, YOU CAN MAKE IT!

Cons

Sometimes have to cut margin to compete.

Advice to Management

keep coming out with new ideas and equipment to make us more competitive. Also, if you have people who aren't cutting it, time to let them move on.

Other Employee Reviews for Heartland Payment Systems

  1. "Heartland is not perfect, but it's a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Payment Systems full-time (More than 3 years)

    Pros

    Because HPS is a small company that grew up, there is more openness to new ideas and processes. Senior Management, from the CEO down, have high integrity and really care about the employees. Work/Life balance is very good for most people. I've been promoted significantly which shows the company does try to promote from within.

    Cons

    Because HPS is a small company that grew up, there aren't established policies for some things, with the exception of security and card processing functions of course! The company is still trying to find the balance between benefits, salary and bonus. Security is always a concern, and is part of everything that goes on here.

    Advice to Management

    Offer some smaller benefits that have high perceived value and are affordable to be more in line with other companies in our space. Increase salary and decrease bonus, or find a way to minimize tax impact for highly bonused leaders.


  2. Helpful (7)

    "No leads and inconsistent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager - Sales in Seattle, WA
    Former Employee - Relationship Manager - Sales in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Heartland Payment Systems full-time (More than 3 years)

    Pros

    Their customer service center and infrastructure is very good. Can sign deals on an ipad.

    Cons

    Management of regions and territories is inconsistent and leadership is fragmented. If you are lucky to get a Territory Manager, District manager and Regional Manager that are all good there is a shot at making money. There were no leads or benefit to reps from association endorsements at the time. Though they hired a (failed in the field) manager to try to improve leads once research showed quality sales rep candidates want at least some quality leads to work.

    Advice to Management

    Continue to purge poor territory managers. Invest in marketing and quality leads. Realize that some top reps are taking shortcuts signing deals in Atlas and that may come back to bite legally.

There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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