Heartland Payment Systems - RUN VERY QUICKLY! | Glassdoor
There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

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Helpful (7)

"RUN VERY QUICKLY!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Relationship Manager
Current Employee - Relationship Manager
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Heartland Payment Systems full-time (More than 3 years)

Pros

They make you believe it is wonderful.

Cons

When I began working for HPS, I was recruited I'm a small to medium sized very clicking community that HPS had never been able to gain market penetration. I was a native and insider that busted the market open for HPS. After a flagrant human resource violation, I was abandoned and I quickly discovered that negative paychecks were very real! I had many weeks that I received negative pay for true-ups because of a bad economy and closing businesses. These people love you when you are doing well, and will steal you blind on the back side!

Advice to Management

Learn the value of people that make you money! Because you have a legal department does not mean is is moral nor ethical to use it against those you have destroyed!

Other Employee Reviews for Heartland Payment Systems

  1. Helpful (6)

    "Former Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Heartland Payment Systems full-time (More than a year)

    Pros

    Decent benefit and good company online training/manual system.
    Well trained call center members.

    Cons

    The company changed the compensation plan about 3 times during my employment.
    Some DM-sales were very arrogant treating Account Managers as their employees instead of their CO workers. Also pushing AM-formerly Servicing managers to sell the products, getting much less commission than sales reps, would push away many of your talented Account Managers away.

    Advice to Management

    It's a well established company, but changing compensation plan several times a year wouldn't keep your good employees. Plus, please audit some of your sales reps and DM how they sell the products to the merchants for QA.


  2. Helpful (6)

    "Don't believe the portfolio buy out they promise. They will find some reason not to pay up!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Heartland Payment Systems full-time (More than a year)

    Pros

    There are no pros here

    Cons

    paperwork on work reports overwhelming

    Advice to Management

    Be more up front about compensation

There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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