Heartland Payment Systems - THE BEST DECISION I EVER MADE; WHERE DREAMS COME TRUE! | Glassdoor
There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

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Helpful (3)

"THE BEST DECISION I EVER MADE; WHERE DREAMS COME TRUE!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Territory Manager in Houston, TX
Current Employee - Territory Manager in Houston, TX
Recommends
Approves of CEO

Pros

I'm paid what I'm worth. 100% performance based, with no cap on pay. Portfolio equity and lifetime residuals. The possibilities are endless. Health benefits and 410k. Stock options available based on performance. Incentive points program- earn points to buy whatever you want just for doing your job. Quarterly trips paid in full for hitting quotas. Work from home, and create own schedule. Vast amount of educational resources. The service center is extremely helpful and works very urgently. Local account managers to assist merchants with troubleshooting, face to face service, and installs. No micromanagement from leaders, but support readily available if needed.Opportunities for advancement. Competitive pricing model and features/benefits available to merchants. Overall treatment to our merchants is best in class. Multiple products to sell. Heartland Cares program to aid its employees in need.

Cons

Very competitive, dark, and corrupt industry. Feelings of untrust upon approaching merchants before you even speak a work is common. Monthly quotas. Its hard work, especially in the beginning if you want to be successful. You get out what you put in. If you just want to be mediocre and collect a base salary, then Heartland is not the place for you.

Advice to Management

In my experience, I think management does the best it can. Management acts as a good model for the rest of the organization to follow. They do a good job of supporting when needed, holding their subordinates high, and relying on them to do their jobs without a whole lot of management. Working at Heartland is like owning a business. I am my own boss, nobody tells me how to run my business. I am in control of my results and it is up to me to reach out if I need something. There is an abundance of support and resources readily available, and team members are more than willing to help. The only advise I can give, is to the people reading all of the negative comments about working at Heartland, and questioning if its a good place to work. Keep an open mind and don't believe everything that you hear/read. My bet is that most of the people that posted negative comments about Heartland are complainers and victims. I'm posting this because its time someone took a stand for Heartland, its the best company in the world! The people that never succeeded here, were not right for this job. It takes a special kind of person to work in this industry, and Heartland is the only place I would call home. I'll be working here until I'm dead, unless I decide to retire of course. :)

Other Employee Reviews for Heartland Payment Systems

  1. Helpful (1)

    "10 years going strong"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Fort Collins, CO
    Current Employee - Territory Manager in Fort Collins, CO
    Recommends
    Approves of CEO

    Pros

    You can look ALL your clients in the eye and shake their hand, knowing that you have created a win-win relationship. I enjoy the freedom of setting my own schedule and limited travels. The commision-based comp plan provides limitless opportunity for income growth. Heartlander's are a family who care about eachother, sharing ideas that make everyone successful.

    Cons

    I wished HPS would cover more RM/TM expenses to allow them to keep up with technology trends in the field.


  2. "The hardest, most challenging, but best job I have ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Naples, FL
    Current Employee - Territory Manager in Naples, FL
    Recommends
    Approves of CEO

    Pros

    At the end of the day, I can put my head down on my pillow and know that I have told nothing but the truth that day about this business and about Heartland to my prospects, clients, and friends. It makes for a sound rest.

    Cons

    It's a very hard job: There is so much to keep up on as the industry can literally change from one hour to the next. That's what makes the infrastructure of knowledge and information transfer so crucial. Heartland has that infrastructure which helps to mitigate how hard this job is.

    Advice to Management

    Management, myself included, must alwasy remember what it was like when they went on that first apptointment and to keep a high level of compassion as to how difficult this job can be.

There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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