Hello Labs - Small company with big plans and progressive ideas | Glassdoor

Employee Review

Employee Review

Helpful (1)

"Small company with big plans and progressive ideas"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook

I have been working at Hello Labs full-time

Pros

Work from home - over half of the employees are remote (within US, not outsourced). Small company atmosphere. There is always work to be done and ideas for improvement are encouraged. Very good benefits package that includes unlimited PTO and workers are encouraged to take as much as they need. Ownership is always looking to innovate not just their products but also how the company is run and the tools used daily.

Cons

It can be hard to keep up and will require someone that is capable of knowing their limits and when to take a step back. A lot of stressful situations working in a fast paced business. Customers aren't always the most understanding.

Advice to Management

There is always room for improvement. Never stop iterating.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (3)

    "Startup culture with established company stability."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hello Labs full-time (Less than a year)

    Pros

    -Great work life balance, unlimited days off, and overtime is not encouraged.

    -Great co-workers, they really follow the "No a**hole" rule when it comes to hiring.

    -Work from home, the majority of the team is remote. (can be a con to some people)

    -It's a family business and employees are treated like so. Management is very reasonable and flexible.

    -Current team of developers cares about their craft, and are constantly making improvements to the products and processes.

    -Good benefits (health, dental, 401k) for a small company.

    -It's a small team and you can make significant impact on the company and product.

    Cons

    -It's a niche industry and it takes a while to understand all the different players, regulations, acronyms, etc...

    -The existing (legacy) product consists of millions of lines of Perl using a mix of different conventions, standards, and ideologies. It's is a huge pain to understand and maintain.

    -The legacy product is still buggy which leads to weekly "fire drills".

    -The legacy development team is relatively new to the code base, and there is little to no documentation. Very few people understand how the entire system is supposed to work.

    Advice to Management

    Focus on sunsetting the existing product to consolidate efforts under a single product.


  2. Helpful (3)

    "Lead Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Developer
    Current Employee - Lead Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hello Labs full-time (More than a year)

    Pros

    Remote. Flexible schedule. Management knows and understands our systems, and the complexity that they involve. They have been very willing to listen to the teams desire to fix or rework problem areas, and at times have surprised me by actually requesting it even when it means features must be delayed. Everybody has been fun and nice to work with. The Ruby team, of which I'm a part of, is very senior and very good.

    Cons

    If you work on the legacy product, you are in for a difficult time. The company is still somewhat inexperienced at running a remote team, but they have committed to a remote team.

    Advice to Management

    Get the employees more invested in the company's outcome.

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