HelpSystems - Great learning experience, but the internal politics became overbearing. | Glassdoor
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"Great learning experience, but the internal politics became overbearing."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Eden Prairie, MN
Former Employee - Anonymous Employee in Eden Prairie, MN
Doesn't Recommend
Neutral Outlook

I worked at HelpSystems full-time

Pros

Great products, great people, great customers, environment and culture for the most part the best in the business, some great perks.

Cons

Internal politics, the people who are the CEO favorites are killing moral. Continuing to reward people for under performing, blaming, and not being accountable is bringing down the moral of the people who are doing great things for the products and the customer base.

Advice to Management

Need to get rid of the people that are destroying moral of the great performers. Reward the good people with career advancement and meaningful job titles.

Other Employee Reviews for HelpSystems

  1. "Diversified, Energized, Organized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelpSystems full-time

    Pros

    Acquisition and organic growth keeps the company diversified and stable. Top leadership keeps the employees energized through personal acknowledgement and attention. Although it's a combination of 20+ companies, we all feel like a family.

    Cons

    A little behind in utilizing software development best practices although they are on the path to do so.

    Advice to Management

    Keep up the great attitudes and continue inspiring confidence

    HelpSystems Response

    May 4, 2017 – CEO

    Thanks! We will not realize our full potential unless we have these acquisitions be part of a greater whole so we are working hard towards that end.


  2. "Great Culture! Great Management! Great Tech!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelpSystems full-time

    Pros

    Management is transparent and involves employees. Great technology! Company is growing very quickly.

    Cons

    EP office needs an open floor layout plan

    Advice to Management

    Keep up the great work! We have a terrific work environment at HelpSystems!

    HelpSystems Response

    Feb 20, 2017 – CEO

    Thanks for your thoughts. We agree that some areas of the Eden Prairie office need an open floor plan and are currently converting Marketing to that arrangement. Other areas will probably always ... More

There are newer employer reviews for HelpSystems
There are newer employer reviews for HelpSystems

See Most Recent

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