Hersha Hospitality Trust - exciting ideas but not enough follow through from owners and leaders. lacking reinvestment and disingenuous. | Glassdoor
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There are newer employer reviews for Hersha Hospitality Trust

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Helpful (2)

"exciting ideas but not enough follow through from owners and leaders. lacking reinvestment and disingenuous."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Director of Sales and Marketing
Current Contractor - Director of Sales and Marketing
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Hersha Hospitality Trust as a contractor (More than 3 years)

Pros

The leaders are excellent at "talking the talk." They know how to excite a room and convince an audience of their promises. They can generate excitement.

Cons

They have a hard time delivering on their promises. They fail to back up their pitches with action. They manage their hotels from a place of fear. The proper supports do not exist, as the support team is young and inexperienced. The leader are all men (or close to men) and the support seem to be pretty young things; more of a dating pool. A "boys club" that bows down to the owners.

There is a lot of talk about work life balance, but they work employees to death and then push them out.

Advice to Management

Look closely at your regional and vp team. They are all covering each others' messes up. The revenue management and sales teams are not generating the revenue they could. And your operations teams are kept preoccupied acting as secretaries for the vps. Everyone is more concerned with giving the right answers. The love of hospitality is lost.

Listen to your own speeches.

Other Employee Reviews for Hersha Hospitality Trust

  1. Helpful (3)

    "Poorly Staffed and Managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hersha Hospitality Trust full-time

    Pros

    There is a lot of room for advancement (positions, not so much with pay), the company is growing fast and you can get valuable industry experience here.

    Cons

    You will probably have to learn most things on your own, there is no structured training. The company is very unorganized from the top down. You will have to do the work of many, in most positions, since they don't budget for enough staff to properly run their business. Standards and wages are low (but demands are high) so many of the people you work with will be under-qualified. Most of the qualified employees are overworked and burned out since the company seems to have no real value on them.

    Advice to Management

    Provide formal training and increase budget for staffing so you can have enough staff to support your needs and pay enough to hire people who are qualified.


  2. Helpful (4)

    "Worse Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    I cant think of anything nice to put here.

    Cons

    I work at a hotel manage by Hersha. All i can say is Hersha is cheap. Its all business. There is no incentive for the employees here. I use to love my job until i came to this company. Its very sad to say that. Some of the workers here work over 8 hours and no break, this isnt a sweatshop but they treated us as such.

    Advice to Management

    They way the property managers are treating your hotel is showing everyone who work here that corporate doesnt really care about the employees. Maybe instead of looking at the numbers ( which you probably well never do) Look at the qualities of your employees, anyways because of them is that you make any money at all.


There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

See Most Recent

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