Hersha Hospitality Trust - Incompetent and unfair management and lots of favoritism | Glassdoor
There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

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Helpful (3)

"Incompetent and unfair management and lots of favoritism"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Services in New York, NY
Former Employee - Guest Services in New York, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Hersha Hospitality Trust full-time (More than a year)

Pros

Great opportunities in Urban areas such as New York City and Boston.

Cons

It states in their welcome video that they don't hire because of their degrees or their experience they hire employees because they match well with their company. That states that they will hire anyone with no experience and incompetent people who shouldn't be working in the industry and since i worked with Hersha there was nothing but incompetent people working in hotels that shouldn't be in such positions especially upper management.

Managers have a lot of favoritism towards select employees and give them the best shifts and put other responsibility on others and not compensate them for it.

If your responsible for a mistake and it wasn't only 1 person that's responsible and the second employee was the favorite employee of the manager. You would be held accountable for the mistake and be the only one reprimanded.

Pay is not competitive with other hotels in NYC area and other urban areas

Once your hired in a position its very hard to move up unless your a favored employee

Advice to Management

Upper management needs to go into all properties and speak to their employees and monitor their General Managers and Assistant General Managers.

Raise the compensation to competitive hotels and treat your employees with respect and the company will go far.

Don't support favoritism

Other Employee Reviews for Hersha Hospitality Trust

  1. Helpful (3)

    "Poorly Staffed and Managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hersha Hospitality Trust full-time

    Pros

    There is a lot of room for advancement (positions, not so much with pay), the company is growing fast and you can get valuable industry experience here.

    Cons

    You will probably have to learn most things on your own, there is no structured training. The company is very unorganized from the top down. You will have to do the work of many, in most positions, since they don't budget for enough staff to properly run their business. Standards and wages are low (but demands are high) so many of the people you work with will be under-qualified. Most of the qualified employees are overworked and burned out since the company seems to have no real value on them.

    Advice to Management

    Provide formal training and increase budget for staffing so you can have enough staff to support your needs and pay enough to hire people who are qualified.


  2. Helpful (5)

    "Area Director of Revenue Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Director of Revenue Management in New York, NY
    Former Employee - Area Director of Revenue Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hersha Hospitality Trust full-time (More than a year)

    Pros

    best reasons to work here...none

    Cons

    Corporate office is unorganized and does not know anything about managing people much less hotels. They are a law suit waiting to happen. Never have I seen managers act in such a manner that is despairingly illegal. HR and VP's are a joke! This company is the worst I have ever seen or been anywhere near! I would not let my worst enemy work here! The managers at their hotels are hostile and demeaning to their employees as well as people in the corporate office. The VP's in the Philadelphia office are also demeaning to the employees. There is no communication, no morale report with the managers. This is a sweat shop for hotel workers. The door is constantly revolving!

    Advice to Management

    This company needs to get real managers. People who know how to actually manage others and keep morale up. They need to learn how to be a real company! Buying dozens of hotels doesn't make you a good company, it is the employees that you have who stay- no one stays here...says a lot about the company!

There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

See Most Recent

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