Hersha Hospitality Trust - the Good, the Bad, and the Ugly | Glassdoor

Find your next job here

There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

See Most Recent

Helpful (5)

"the Good, the Bad, and the Ugly"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great people, great room to grow in your field. Typically an IT position is very centered towards a well defined set of responsibilities and goals, at Hersha the job responsibilities can vary depending on experience and willingness to take on more. Overall - the short time that I spent in their IT department was rewarding with an expansion on multiple knowledge areas.

Cons

Management seems to not know what is going on - ever. While working there I was apart of multiple projects that had seemed to come down to the wire. While working with leadership, it seemed as if they would assign project end dates and tasks with no formal (or any) knowledge of the scope of projects. Many of the times leadership will announce projects late when they remember or find them on their desks weeks after the 'start' of a project. Overall - Management makes it difficult to complete anything.

Advice to Management

Advice to Management would be to stop micromanaging small tasks that do not have any impact on the organization, and start focusing on building a stronger leadership skills. Set boundaries for upper level management to focus on their jobs and not basic tasks. Lastly, management needs to stop taking lavish corporate trips when they say that the company is financially cutting back.

Other Employee Reviews for Hersha Hospitality Trust

  1. Helpful (8)

    "Don't Waste Your Time with this Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place for a recent college grad to gain experience.... think of it as an extended internship. When you're ready, start looking for a better company that will treat you right.

    Cons

    Extremely high turnover at all levels and areas of the company:
    -The benefits are minimal or non-existent. (i.e. you get to use your vacation time when you're sick....lol!)
    - The pay is very low with no hope of a raise or rewards for hard work.
    -Lack of respect and/or appreciation for employees at all levels.
    -Low level of professionalism
    -It's a Top-Down culture.... don't expect any respect if you're not high level management
    -Bad leadership...... I wouldn't want my kids to work there..

    Advice to Management

    I'm kind of surprised that there aren't more reviews on this site.... but not surprised that just about all of them are negative!

    You really need to think about changing the culture to one which appreciates what people do and treats them like human beings. If you continue to run the company like a labor camp..then you'll keep losing all of your good employees.

     And stop being sooooo greeeedy! Why are most of your employees making just above the federal minimum wage?!?!?!? Meanwhile you guys are living the life.... you would be banking a lot more money if you invested in the people that actually do the work down to the property staff!!


  2. Helpful (3)

    "Incompetent and unfair management and lots of favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in New York, NY
    Former Employee - Guest Services in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hersha Hospitality Trust full-time (More than a year)

    Pros

    Great opportunities in Urban areas such as New York City and Boston.

    Cons

    It states in their welcome video that they don't hire because of their degrees or their experience they hire employees because they match well with their company. That states that they will hire anyone with no experience and incompetent people who shouldn't be working in the industry and since i worked with Hersha there was nothing but incompetent people working in hotels that shouldn't be in such positions especially upper management.

    Managers have a lot of favoritism towards select employees and give them the best shifts and put other responsibility on others and not compensate them for it.

    If your responsible for a mistake and it wasn't only 1 person that's responsible and the second employee was the favorite employee of the manager. You would be held accountable for the mistake and be the only one reprimanded.

    Pay is not competitive with other hotels in NYC area and other urban areas

    Once your hired in a position its very hard to move up unless your a favored employee

    Advice to Management

    Upper management needs to go into all properties and speak to their employees and monitor their General Managers and Assistant General Managers.

    Raise the compensation to competitive hotels and treat your employees with respect and the company will go far.

    Don't support favoritism

There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

See Most Recent

Work at Hersha Hospitality Trust? Share Your Experiences

Hersha Hospitality Trust
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or