Hersha Hospitality Trust - the Good, the Bad, and the Ugly | Glassdoor
There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

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Helpful (4)

"the Good, the Bad, and the Ugly"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Great people, great room to grow in your field. Typically an IT position is very centered towards a well defined set of responsibilities and goals, at Hersha the job responsibilities can vary depending on experience and willingness to take on more. Overall - the short time that I spent in their IT department was rewarding with an expansion on multiple knowledge areas.

Cons

Management seems to not know what is going on - ever. While working there I was apart of multiple projects that had seemed to come down to the wire. While working with leadership, it seemed as if they would assign project end dates and tasks with no formal (or any) knowledge of the scope of projects. Many of the times leadership will announce projects late when they remember or find them on their desks weeks after the 'start' of a project. Overall - Management makes it difficult to complete anything.

Advice to Management

Advice to Management would be to stop micromanaging small tasks that do not have any impact on the organization, and start focusing on building a stronger leadership skills. Set boundaries for upper level management to focus on their jobs and not basic tasks. Lastly, management needs to stop taking lavish corporate trips when they say that the company is financially cutting back.

Other Employee Reviews for Hersha Hospitality Trust

  1. Helpful (1)

    "Positive experience with opportunity for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hersha Hospitality Trust full-time (More than 3 years)

    Pros

    One of HHM's core values is personal growth which I can personally attest to. Within a relatively short period of time and a lot of hard work, I was able to advance to General Manager under great leadership and several mentors. If you wok in NYC, the benefits are great. There are some really great people working for HHM and a number of corporate level associates who really do care about the little guy and development.

    Cons

    Pay is not competitive enough to match other hotel management companies. Not all regions are treated with the same care and attention. Although the company has expanded and made strides, there is still a lot of disorganization from the corporate level to the property level. As expected in the hospitality industry, the turnover rate can cause some inconsistencies in leadership, training and communication.

    Advice to Management

    Develop a better training infrastructure for new and up-and-coming associates. At the property level, there is sometimes a lack of communication of expectations largely due to poor training. Conduct a wage study for your regions and consider increasing compensation from the bottom up. Other hotel management companies offer at least 12-15% more for comparable positions.


  2. Helpful (6)

    "Worst Management Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales and Marketing
    Current Employee - Director of Sales and Marketing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hersha Hospitality Trust full-time (More than a year)

    Pros

    No positive attributes about this company

    Cons

    Upper Management is clueless. No real vision, no trust in their associates.
    Horrible Compensation- Worst in the industry.
    Abysmal incentive structure/opportunity

    Advice to Management

    Quit. Allow those positions to be occupied by qualified executives who actually exhibit hospitality

There are newer employer reviews for Hersha Hospitality Trust
There are newer employer reviews for Hersha Hospitality Trust

See Most Recent

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