Hertz - Be weary of the Hertz Management Training Process. | Glassdoor
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Helpful (3)

"Be weary of the Hertz Management Training Process."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Location Manager in Cleveland, OH
Former Employee - Location Manager in Cleveland, OH
Doesn't Recommend

Pros

They provide a very basic model of how account management and sales work in the business world for recent graduates and do have a program in place to foster internal growth. If a Location Manager position or higher is achieved, Hertz provides unlimited use of company cars anywhere in the country for business and personal use. Insurance and gas are included with this perk. A competitive salary and good benefit structure is awarded to those who work through the Management Training Program.

Cons

The hours front-line managers are expected to work are often outside the realm of possibility. Some weeks, no exaggeration, I worked upwards of 65 hours, including Saturdays. Managers are expected to keep costs down by decreasing overtime in branches open for 11 hours a day with a skeleton staff. Any type of feedback is perceived as insubordinate behavior. In the industry, there is a very thin margin of profitability and costs are incurred that are outside of the control of management, (i.e. vehicle damage, rising depreciation cost, etc.). In the eyes of management, there is no reson for a loss.

Advice to Management

Senior management would like HLE's to mirror the Enterprise model, because it looks great on paper. Employee retention and fostering growth, formerly fundamental beliefs of Hertz, are replaced with an unrealistic tenacity to save a sinking ship with profits. Employees are well aware of the reasons private equity firms buy companies and make them public, and it is not as a long term investment. Stop irradically restructuring management in an attempt to make HTZ attractive for potential buyers and accept that hopes for a quick sale must be placed on hold until all of the economic turbulence facing your industry has subsided.

Other Employee Reviews for Hertz

  1. Helpful (1)

    "Its all right to begin."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Trainee in San Jose, CA
    Former Employee - Manager Trainee in San Jose, CA
    Disapproves of CEO

    Pros

    Good job for last resort. I had a great time communicating with the customers and i really like to help out all the customers. I did my best everyday to improve the company. But it was just to hard to satisfy everybody.

    Cons

    No advancement to further your job. There was no communication with managment and employees. Some times the goal to meet with the company was imposiable to complete cause sometimes there were not enought customers. And it was very disapointing when your manager yelled at you because you werent making the numbers but the problem was there are not customers. So what do you do. You move on and find another job.

    Advice to Management

    Please communicate.


  2. Helpful (2)

    "almost as glamourous as a car salesman"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Trainee in Berkeley, CA
    Former Employee - Management Trainee in Berkeley, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    if you make it to Branch Manager you get unlimited free use of a company car. Gas and insurance are also included.

    Although the 2 week training is boring and elementary (about 6th grade level difficulty), you learn some useful basic selling techniques such as active listening and overcoming objections.

    It's not that hard to upsell people if you have half a brain.

    Cons

    Low hourly pay so lots of pressure to sell insurance/upsell for commissions. Even with commissions, pay is still low. They're starting to require college degrees although in no way does a degree help you for this job.

    You will have to help wash cars even in the required slacks and a tie uniform.

    Advice to Management

    -Implement inventory management systems at the Hertz Local Editions


There are newer employer reviews for Hertz
There are newer employer reviews for Hertz

See Most Recent

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