Hertz - Not what I expected | Glassdoor
There are newer employer reviews for Hertz
There are newer employer reviews for Hertz

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Helpful (3)

"Not what I expected"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Minneapolis, MN
Current Employee - Customer Service Representative in Minneapolis, MN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Hertz full-time (Less than a year)

Pros

-The job itself is fairly easy

-Good discount on cars

-Working at the airport you meet some interesting people

Cons

-There is no work/life balance. You'll be scheduled for 40 hours off the bat, but then they'll tack on 4 extra hours to almost every day you're scheduled and force you to come in for 8 hours on your days off. I haven't had a day off in over a month and work 70+ hours every week.

-The sales goals are extremely unrealistic and are hit by 20% or less of employees on a monthly basis

-The managers are unforgiving when making the schedule and do not seem to care if you have any personal events going on

-Your job is constantly being threatened by the managers. Their idea of motivation is to let you know you'll be in the unemployment line if you don't step it up. There's no positive reinforcement to speak of, and you're never, EVER congratulated for doing a good job.

Advice to Management

Stop being so hypocritical. It's not fair to give someone a hard time about their sales numbers when nobody ever has enough time to recharge their batteries because they're at work all the time. Also, try to act like you care about the employees instead of hanging them out to dry all the time. Lastly, there needs to be more balance in this company. All the managers give themselves nice cushy schedules and work all the regular employees down to the bone. A little more disparity would be great.

Other Employee Reviews for Hertz

  1. Helpful (1)

    "Diverse Company with a good plan for the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Oklahoma City, OK
    Current Employee - Business Account Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Diverse. Supports people of different backgrounds.

    Cons

    Slow on payment of commission and bonuses. No definitive date each quarter. just whenever they get to it.


  2. Helpful (4)

    "It's a paycheck. Nothing more, nothing less."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Huntington Beach, CA
    Current Employee - Management Trainee in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than a year)

    Pros

    Cool co workers. Good discount on rentals. Weekly paychecks. Get to drive different cars.

    Cons

    Soo many issues with this company. Long hours. Understaffed offices. Not enough cars. Poor management. They want you to go above and beyond for the company and the customer, but won't give you the tools necessary to do so. The pay is not worth the cost of the job.

    Advice to Management

    Read these reviews, as well as customer reviews. I thought it was just my area that was having issues. But apparently its just your business plan. Low employee moral (obviously) won't lead to long term profitability. In the end, you'll lose customers and potentially great employees. Also, a college degree is really unnecessary for this position. People don't need to be college educated to wash cars and swipe credit cards

There are newer employer reviews for Hertz
There are newer employer reviews for Hertz

See Most Recent

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