Hertz - Great place and awesome teamwork | Glassdoor
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There are newer employer reviews for Hertz

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"Great place and awesome teamwork"

Star Star Star Star Star
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

teamwork, flexible scheduling, decent pay

Cons

there isn't really anything negative about it except that the hours a bit long

Other Employee Reviews for Hertz

  1. Helpful (4)

    "If unable to get a better opportunity, take the job, learn as much as you can, move up as quick as possible then move on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Potential to move up quickly, good place to gain multitasking and management experience to take with you to another job.

    Cons

    Low hourly pay for the amount of work expected. Commission structure is set up in a way that punishes you for customers that do not purchase coverages or upgrade instead of rewarding you for the times you do sell i.e. if 1 long term renter (2 weeks or more) decides to not get coverages or upgrade (which is wise since the charges are daily and can add up quickly) that contract cancels out the 5 other customers that DID buy coverages but only rented for 1 day. Basically you can sell on a majority of your contracts/customers (and bring in over $20,000 in revenue just from sales alone) but if you have a few long term contracts with nothing you can get paid $0 commission at the end of the month.

    Advice to Management

    Fix the commission structure so that employees are rewarded for selling but not punished when a customer does not purchase anything and or increase the hourly pay to account for all the other work that has to be done (on top of selling)...renting cars, cleaning cars in the required business attire, answering phones (no more than 2 rings) and juggling 3-4 lines often while renting to a customer with no help in the office because we're understaffed. And if upper management really want to know how branches are ran, they should stop by unannounced and show up on busy days instead of slower days and having area managers prepare branches for their arrival so everything looks perfect.


  2. Helpful (6)

    "The Most Dysfunctional and Unorganized Company I have ever worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time

    Pros

    Good co-workers. It's one of the only jobs that will hire you with little experience in this tough economy.

    Cons

    Greatly understaffed cannot be emphasized enough. They expect you to clean cars, answer 4 phone lines at once, assist a line of customers, book reservations all at the same time while you're the only one in the office.

    You'll make a very low salary for busting your back on a daily basis. They expect you to clean cars in a shirt and tie when it's 100 degrees. Also, expect to work 60+ hours/per week. There is no work-life balance. Expect to work 7-6 on a daily basis.

    This is a SALES job. Do not be confused about a trainee program. You will be a rental agent and will be expected to push insurance onto the customers at least 3 times each rental even though they have expressed they do not want it.

    You will deal with a lot of customer complaints from people who want refunds because they were mislead.

    Expect to be spoon fed lies about promotional opportunities and be strung along.

    Do yourself a favor and stay away from this opportunity.

    Advice to Management

    Concentrate more on an employee's overall benefits and what he/she brings to the table instead of solely on sales numbers. I can recall people who are two faced and would be horrible management, but because they were deceiving to customers and had good sales numbers as a result, they were promoted.

There are newer employer reviews for Hertz
There are newer employer reviews for Hertz

See Most Recent

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