Hewlett-Packard - A Stepping Stone Job, that's all... | Glassdoor
There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

See Most Recent

Helpful (2)

"A Stepping Stone Job, that's all..."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inside Sales Specialty Representative in Conway, AR
Current Employee - Inside Sales Specialty Representative in Conway, AR
No opinion of CEO

Pros

The inside sales community is a rather close knit group of friendly people. Benefits are great. Lots of free giveaways often from t-shirts to food. They have a good vision for volunteering and you can volunteer and still get paid. It's a nice, dynamic atmosphere since the majority of folks are fresh college graduates with good personalities. Not bad for a stepping stone job...

Cons

There is no career advancement gateway unless you want to be a field rep or inside management. Some regions have it tougher than others. For example, SMB (small to medium business) reps have to constantly dial out 60 calls per day within their territory. Specialty reps like storage, only need around 20 calls per day and they do more of a support role for the field reps. You will be lucky to be on the specialist team. Most attrition is now in the SMB and public sector groups. Inside management at times seems like a bunch of chickens with their heads cut off. One day they will say your role is such and such, the next day, your role will be such and such. Often times, you will find yourself documenting your work on Excel/Powerpoint more than you actually get to do the work. Be prepared for constant call blitzes, where you dial out 100 dials with specific alliance partners (i.e., Microsoft, VMware, Citrix) on site. In addition, many of the reps you will work with are very incompetent. You will be graded on a stack ranking, which kind of grades the reps in all of the call center. You will soon learn that anyone can bluff the numbers on the ranking to appear in the near top. Hence, it is definitely not an accurate portrayal of how good a rep is. No offense to the local school, UCA, but many graduates do not have much knowledge and you wonder at times how they got hired. Basically if you want a job that pays steady around $40K to $50K, this is okay, but be prepared with some of the BS you might have to deal with. Not your best fit, especially if you don't like cold-calling. Most reps stay there about 1 year to 1.5 years and then move onto jobs within partners, or go to the field, or just leave the company.

Advice to Management

Have a clearer vision as to what the inside sales should be instead of changing the roles often. Constant call blitzes do not help...Stack ranking of inside ESSN reps does not give a clear image of who is a good rep. There should be evaluations for those reps that perform well after every few months and given some sort of incentive to keep the motivation.

Other Employee Reviews for Hewlett-Packard

  1. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consulting in Plano, TX
    Current Employee - Business Consulting in Plano, TX
    Approves of CEO

    Pros

    Big company benefits and access to resources

    Cons

    Too big of a company less focused

    Advice to Management

    None


  2. "Happy at HP"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    Pros

    Well Managed company - would like to work there until retirement

    Cons

    There is a lack of belonging to a team when you work at a customer site

There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

See Most Recent

Work at Hewlett-Packard? Share Your Experiences

Hewlett-Packard
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or