Hewlett-Packard - Lots of opportunities, hard work, great colleagues | Glassdoor
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There are newer employer reviews for Hewlett-Packard

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"Lots of opportunities, hard work, great colleagues"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Finance Manager in Palo Alto, CA
Current Employee - Finance Manager in Palo Alto, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Hewlett-Packard full-time (More than 10 years)

Pros

Opportunities - many functions and business models to link into for a broad array of opportunities and experiences

Great colleagues - very committed, energetic, and smart.

Employee programs - mentoring programs, high performance employee programs, access to executives for career talks and informational interviews, Digital Oasis for free print products

Cons

Long hours - working in a global company, juggling the project activities that require resources from all 3 regions is tough. Though the company headquarters is in Calif., the work day starts much er to align with Texas (where the de facto headquarters is) and Europe and Asia-Pacific.

Rewards - pay increases are small and infrequent, but better than the complete lack of increases we experienced a few years back. The performance revview process still needs work.

Advice to Management

Set a clear direction, help employees understand it and understand what they need to do to support it. Avoid the drama.

Other Employee Reviews for Hewlett-Packard

  1. "Dead Company, Brain Dead Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Director in Plano, TX
    Former Employee - Engineering Director in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hewlett-Packard full-time (More than 10 years)

    Pros

    Can't think of a thing. HP acquired my employer, so I didn't choose to work for this broke di** company.

    Cons

    Aside from the globally known fact that HP has been without a good CEO since the 90's, the list runs for paragraphs.

    I'll condense it to this: Out of the companies I have worked for, or even been close to as a partner, or a vendor to, HP is absolutely the worst. We will look back at HP's end, prior to 2020, and wonder how it stayed in business while it self destructed.

    Advice to Management

    Ray Lane - step down, let investors bring a decent Chairman in. Meg Whitman - face it, you blew it big at eBay and they survived despite you. You don't have what it takes to save HP, so follow Lane into the same sunset and give HP a very tiny chance at surviving.


  2. "Lacking in leadership and integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Solutions Representative in Tulsa, OK
    Current Employee - Technical Solutions Representative in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hewlett-Packard full-time (More than 5 years)

    Pros

    Ability to learn about a variety of equipment; Depending on the client that is being supported, you have the potential to learn and work with Windows Server and desktop products; Free MSDN account; Free Microsoft and Adobe software for HP internal use.

    Cons

    Bad leadership on the Service Desk; Some people have incorrect job codes/salaries for their positions, and management refuses to update either one; Unethical practices regarding modifying statistics to meet SLA requirements; Metrics used to measure performance are irrelevant to some jobs.

    Advice to Management

    Pay people what they are worth, and adjust the job codes and salaries of those who aren't making the correct amount for their job responsibilities. There are many agents with incorrect job codes and who are underpaid by at least 25% when compared to fair market salaries for their positions. Veteran agents shouldn't be training new inexperienced employees who are making over 10% more than the experienced veterans. Managers and supervisors need to lead the team rather than having "lead agents" stand in for many of their duties. They also need to stand up for their employees when unfair policies come down the pipeline--this builds trust. The quality of Service Desk employees has degraded over the past few years, and as a result, the atmosphere in the office has as well. The environment is oppressive. The quality mentoring process penalizes agents for inconsequential clerical errors, but leaves important things unchecked such as "Is the problem completely resolved?" or "Did the user have to call back for the same issue?" This results in unfair scores that are indirectly proportional to the level of customer service being provided.

There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

See Most Recent

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