Hewlett-Packard - Great if you just want a paycheck. Very hard to get things done. | Glassdoor
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There are newer employer reviews for Hewlett-Packard

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"Great if you just want a paycheck. Very hard to get things done."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Manager in Cupertino, CA
Former Employee - Marketing Manager in Cupertino, CA
Recommends
Negative Outlook
No opinion of CEO

I worked at Hewlett-Packard full-time (More than 8 years)

Pros

Good benefits, opportunities to move to various groups, historic company, good people. A great lifestyle company (in most groups).

Cons

It's hard to get promoted because people hold onto the limited Director and VP roles. It's hard to innovate or get big things done because of aging infrastructure, momentum, politics between groups.

Advice to Management

Don't let the HP culture and cash cows kill acquisitions or innovative ideas.

Other Employee Reviews for Hewlett-Packard

  1. Helpful (2)

    "Very good, but recent leaders are taking the company down to the drain."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Roseville, CA
    Current Employee - Senior Software Engineer in Roseville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hewlett-Packard full-time

    Pros

    Old HP way, but that too is gone now.

    Cons

    R&D managers are now non-technical... they are like psychology majors which do not know about servers, PC, Printers...etc.

    Advice to Management

    Please start promoting quality managers to manage engineers or else the company is going down the drain. Plus, when laying off people, has anyone investigate to see whether the manager who were involved with laying off really laid off the engineer who were incompetent or not. In my 18 years at HP, recently I noticed that a lot of good engineers were laid off that a lot of co-workers were shocked.


  2. "Great while it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Solutions Representative in Conway, AR
    Current Employee - Technical Solutions Representative in Conway, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hewlett-Packard full-time (More than a year)

    Pros

    Great beneifts.
    Great culture, very inclusive.
    Gave the employees an opportunity, annually, to submit feedback on how the employees feel about the company and its policies (overall and locally).

    Cons

    The company has been on a downhill. Presently, it is not doing well and in my opinion they are not making the right decisions to turn the company around.
    Product quality, repair center quality, and customer focus needs to be reviewed.

    Advice to Management

    Customers should always be the focus. Their loyalty will come with satisfaction of a well-made and durable product. Products materials and design in recent years has declined dramatically. Products need to be tested much more thoroughly than they have been before they leave the factories.

    Repair centers are not trained well enough and do not care about the quality of their work because they don't have an HP logo on their shirts. Repair centers should be HP badged employees who have a stake in the quality of their work and whether the HP brand survives.

    Technical support scripts do help maintain uniformity, but robotic canned-scripts are the last thing a customer wants to hear when they are going through a crisis with their computer. They don't want to be sold anything either.

    Closing the technical support center in the U.S. and opening a second one overseas may save HP money in the short-term, but customer loyalty and satisfaction will take a huge hit. 6 out of 10 times I answered the phone, a customer was either very angry because they had been transferred so many times or because they had been speaking with someone they couldn't understand because of the language barrier; or they were thanking me for "speaking English".

There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

See Most Recent

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