Hewlett-Packard - HP Financial Analyst | Glassdoor
There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

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"HP Financial Analyst"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Analyst
Former Employee - Financial Analyst
Recommends
No opinion of CEO

Pros

Great benefits. Salary was sufficient for work load

Cons

Job outsourcing-Too many mid level management postions-too many long term contract workers-

Advice to Management

Incorporate more of the business practices that made HP a great place to work many years. Take it back the to the "Rules of the Garage"-the way Dave and Bill meant for it to be run!

Other Employee Reviews for Hewlett-Packard

  1. Helpful (5)

    "HP as a whole is a great company, Global Service Desk tower is not"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk in Taguig (Philippines)
    Current Employee - Service Desk in Taguig (Philippines)

    Pros

    HP is a big company and popular worldwide. There are lots of IT-related jobs available. The benefits and good.

    Cons

    Disappointing facts:
    1. Misleading job title from their online postings. The post says something like Technical Support Analyst and the job role talks about supporting products/services and technical stuff but the actual job is not. It boils down to dispatching tickets/cases from one group to another support group without any technical support being provided at all.
    2. Basic technical training was provided the first month after being hired but it turns out that you will be joining a non-technical team which the trainings you've got will not apply at all. People are underemployed, performing tasks/roles which are not the one they applied for.
    3. False promises from managers. During orientation, it was mentioned many times that this is not a call center. It is way far different from a call center and that you should consider yourselves as offshore IT professionals, but at the end of the day it is indeed a call center environment. From floor layout, metrics, tools/trackers used, phones, procedures and the daily routine, it is indeed a call center type. Very misleading. Very disappointing.
    3. Base salary is way too low compared to same job from different companies.
    4. Poor communication from the immediate managers. No performance review. No career development review. There are managers that are not credible and thus cannot manage the team well.
    5. Poor staffing of teams. Most of the time OTs are incurred because of lack of manpower. Even double shifts are incurred. Schedules/resdays being changed without any notification. No back up plan/contingency plan when it comes to staffing.
    6. Members of the team are not calibrated. Some don't know the proccess, some do know a different process. Very confusing.
    7. Unclear metrics. Confusing. Demoralizing and unreasonable marks/grades. Demoralizing and unreasonable metrics will demotivate employees.
    8. At the moment, people are moving out to seek higher compenstaion and better management, better work environment.

    Advice to Management

    HR department should be very careful in posting job openings and they need to make sure they understand what the roles of the said positions. Management should not put deploy people to roles/taks which the person did not applied for and even not mentioned during interviews. Upper management should choose their managers/supervisors/team leads well and must perform frequent check on the performance reviews and career development reviews. HP is a great company, but some towers like Global service desk could make a stain on the company's good reputation.


  2. Helpful (1)

    "Good company for management career."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Service Manager in Cernusco sul Naviglio (Italy)
    Current Employee - Account Service Manager in Cernusco sul Naviglio (Italy)
    Disapproves of CEO

    Pros

    Very dynamic company with an eye on personal relationships. Performance driven and business oriented: great place to have it on your curricula.

    Cons

    When there are problems the first cut are for technical consultants: no trainings, no benefits, no bonuses, while the high management take metirs for making margins.
    Not a good place for good salaries: technical skills are not considered a quality.

    Advice to Management

    Leadership management should learn more about company products and services rather than company business. Cost cutting is not the right way to take the bonus at the end of the year.

There are newer employer reviews for Hewlett-Packard
There are newer employer reviews for Hewlett-Packard

See Most Recent

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