Higher One - NEED BETTER TRAINING!!!! | Glassdoor
There are newer employer reviews for Higher One
There are newer employer reviews for Higher One

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Helpful (2)

"NEED BETTER TRAINING!!!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Agent in New Haven, CT
Former Employee - Customer Care Agent in New Haven, CT
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Higher One part-time (Less than a year)

Pros

Working from home and having flexibility when time is need off or changed

Cons

Pay is not that great ...training is a joke.... the people that they have to help you with calls are that dependable..

Advice to Management

Re-vamp you whole operation from the bottom to the top. This is a company that could be great but it is mediocre . Better train ALL off your staff.

Other Employee Reviews for Higher One

  1. Helpful (2)

    "Overall an ok company to work for, but training could be more thorough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Boston, MA
    Former Employee - Customer Care Specialist in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Higher One part-time (Less than a year)

    Pros

    Good pay scale, get to work out of my home. Never have to work on weekends. Company will pay a portion of your phone bill each month.

    Cons

    No benefits because most jobs are seasonal part time. AFter working the first season, you are sometimes not allowed to have the same schedule as before. Problems with the software connections weekly.

    Advice to Management

    Management should not penalize employees for company's software/computer problems. Previous employees should have choice of schedule before new employees.


  2. Helpful (5)

    "Lies, lies, lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Haven, CT
    Current Employee - Anonymous Employee in New Haven, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Higher One full-time (More than 3 years)

    Pros

    Free lunch, free parking and onsite fitness center

    Cons

    A fabricated company culture, corrupt leadership team and constant lies to employees

    Advice to Management

    Resign

There are newer employer reviews for Higher One
There are newer employer reviews for Higher One

See Most Recent

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