Hilton - Terrible. The people who make the rules have no clue how the process works. | Glassdoor
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Helpful (1)

"Terrible. The people who make the rules have no clue how the process works."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care in Dallas, TX
Former Employee - Customer Care in Dallas, TX
Doesn't Recommend
No opinion of CEO

Pros

It is good for retirees or stay at home moms

Cons

Their management does not listen to the employees. They are always trying to get more and more work for no or little pay. The pay is below average for other positions at other companies. They hire from within; however, they do not train the supervisors on proper rules and regulations.

Advice to Management

Listen to your employees seriously and stop making focus groups just to say you did.

Other Employee Reviews for Hilton

  1. Helpful (3)

    "Interesting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    Hotel discount
    Global company=global opportunities
    Promotes within

    Cons

    Many times advancements are not based on the most qualified but instead the most liked
    HR not exactly ethically or organized.
    Continued education not encouraged and founded properly
    Daily system and IT issues that effect ability to do job at satisfactory level.

    Advice to Management

    A multi billion company should not have system outages daily. Support the team and eliminate favoritism. Conduct random audits of HR and how they are handling employee issues and complaints, there is no one holding them accountable.


  2. Helpful (1)

    "Events/Catering Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in New Orleans, LA
    Current Employee - Administrative Assistant in New Orleans, LA
    Recommends
    Approves of CEO

    Pros

    Opportunity for advancement and a long term career with great benefits. Team building is very apparent in workplace, as well as leadership.

    Cons

    Highly Competitive market. Large corporation, sometimes it takes longer to voice ideas or concerns to upper management

    Advice to Management

    I would love to see more opportunities encourage education and/or educated individuals to advance quicker.

There are newer employer reviews for Hilton
There are newer employer reviews for Hilton

See Most Recent

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